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Customer reviews

Rating 4.6 out of 5 stars with 6586 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,586 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine There is no noise and the washing is very fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is beautiful, quiet, and does a great job. The choice of settings are phenomenal. The fact that it comes with a kit that you can purchase that will steam. The clothes is also phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Totally Great Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great for us. Its worked as it should. It spins out as it should. Its quieter than our last which was almost double the price. Its a win win for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth my money when on sale, instalation was also very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my purchase. This dryer is so quiet and I love the little tone it plays once’s it’s one drying the clothe. Also the sensor dry is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung washer, not only does it look amazing it also works amazing! Best purchase I’ve made in a long time..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung front loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front loader before. Works great with my Samsung dryer which is right next to it. Easy to move clothes around. my agitator clips on the top loaders would snap quite a bit-so this is a better fit for my individual needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does the job and it's quiet. Has many options. Putting large loads, blankets, quilts, etc., gets it all nice and dry. Very happy. I got the set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the quietest washing machine ever.. i got this as a gift for my mom.. she loves it!!.. going to get the dryer soon :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Dryer and THE BEST BUY TEAM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Dryer just arrived. The team that installed it was lovely and informative. I am excited to start saving money on my gas bill as my old dryer was inefficient and well old. Thank you Best Buy team for taking away my old dryer and installing my new one without doing damage to my home and showing up on time was a huge plus too. Thank you again! As I haven't had a chance to use the item yet, I can't really comment on it's ease of use, but the return policy is good for 15 days which seems like more than enough time to let Best Buy know my concerns if any.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The wash cycles are extremely quiet. Purchased after the washer of set died. I will definitely purchase the matching dryer whenever mine dies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine for the strong handed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a super machine. The BB tech's were great and I really recommend them. We were up and running in not time Please do read the instruction book to get the best out of the machine. It's easy to figure out but there are cases where you may want a special knowledge of which button to push (touch)! There is one little niggles though: the fluff catcher is a bit stiff and awkward to open. It does require a bit of a strong hand to open up. (See pictures). On the positive side, all 'buttons' are touch sensitive and the on switch and proceed/pause 'buttons' have braille bumps to help the sight challenged folks know which are which.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. I didn’t know how bad I needed a new one until this one cleaned and dried my towels so efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love my dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer, faster and super silent. And i noticed save money at bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front loader- had my other one for 14 years.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washing machine front load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is pretty awesome. Quiet and very convenient does its job and we love it. Specially, in black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Samsung!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Samsung!! I've had mine for 2 years now and no issues!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a front load dryer (and washer) like these. I stacked mine with the matching washer from Samsung and so far really love it. It was a little difficult to stack it but my husband and I managed to do it ourselves and I’m not particularly strong. The only complaint I’d have about it is that you cannot control the temperature (according to the manual and what I’ve found using it so far) unless you have it on “timed dry” and then you can specify how hot or cool you want it. Otherwise you’re choosing a setting that’ll select its own temp setting which are not suggested but set. It also has an extremely long end song. Like well over a Minute. You can turn it off but I just wish I could select a shorter song. At least it’s chipper.

    I would recommend this to a friend