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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2577 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,577 reviews
  • Rated 4 out of 5 stars

    10/10 on looks, not sure about quality yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There are lots of cycles to choose from and it does a good job of sensing when the items are almost dry. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome! (FYI this takes a 4-prong plug)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looks, okay for the price, still prefer LG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There isn't much insulation around the drum so it sounds pretty loud on my tile floor. The feature I like the most is the ability to choose a more dialed in water temperature. It lets you choose a temp level so you have more choices than cold/warm/hot. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 7.5 Cu. Ft. Stackable dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer is very efficient and nice looking. My clothes, towels, and bedding turn out nice and fluffy. Today, I dried 4 regular-sized pillows in it, and it handled them with ease.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is great, LeeW! Thanks for taking time from your day to let us know you are enjoying the new dryer. You are the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Electric washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machine is very large and hold lots of clothes. I think a smaller unit would of been better for my needs. Dryer does not get very hot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does not get as warm as I expected My review is re delivery from GEEK squad. Absolutely horrible my home was left in shambles and I had to wait 5 days for another delivery with a hole in my wall I will NEVER PATRONIZE BEST BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer wit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. One thing I don’t like is the lint filter. It needs to be more user accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I thought it would take all the day to wash cloths but its very spacious and big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer/Dryer Stackable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does what its supposed to do. Good size. Pretty quiet except when it's letting you know its cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Open box experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought open box and we like it. This product has really minor vibration and it take care clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd washer in 5 years, and it looks like we finally have a winner Samsung! after a month of daily use the family has voted and its unanimous, they Love this new washing machine, Loads are washed faster and better and as a surprise bonus wrung out so thoroughly im saving on my electric bill as the dryer never sees double duty like with our previous Maytag waher. Thank you Samsung for making a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer!!! I believe this was the best brand for my new home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we are using it for last 8 months...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip and buy something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on normal clothes BUT, if you are drying a large blanket, you must use the time dry option or it will get hot and instantly shut off within 3 minutes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JustinP,

      We understand the disappointment about the dryer's drying performance. We're here to help.

      Below is the link to troubleshoot the unit if the cycle ends quickly. The link also has another resource about dryer error codes and a video to watch from start to finish.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149467627) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces, no noise, look great in a small house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Wash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash great..It's perfect! If your looking for something can do wash some clothes dirty. This washer can do pre soak and it's amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were rushing and careless when moving and installing the product. They left scratches on the washer and did not communicate during installation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Manufacturing Flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bedding cycle doesn’t work on any models I’ve tried, and I’ve tried exchanging 4 times. I tried them all at the highest settings (1:38); however, instead of running for 1 hour and 38 minutes, they all would run for only 1 minute and 38 seconds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. I had ot for almost a year and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Ive had it for almost a year no issues so far.

    I would recommend this to a friend