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Customer reviews

Rating 4.6 out of 5 stars with 6518 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,518 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise and very good work. It is quite large and convenient to save water and electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, smooth, dry clothing is good, a digital touch is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibrations.... and door drip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrated much more than an electrolux it replaced. Was able to tone it down some with taking time to level it perfectly. still kind of wants to walk at certain speeds of spin. When it winds up and down. Not at an actual speed that it holds at. Also door design is pretty dumb. Drips and couple ounces of water if you open door right after a cycle has ended. Enough to leave a small patch of water. ~5in x 5in. Either wipe it as you open or be lazy like me and open it after the water has dripped internally into the drum. One extra note is that the water actually drops from the detergent area onto the clothes. My electrolux before just filled the drum from the bottom up. Didn't even think of that until I was watching my first cycle this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase to date. All of the features/guidance on this washer make it easy to handle multiple loads during wash days.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooo washer cleaner and dryer washerman washer and 9

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, the product came in without any issues. Works great, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is reliable and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this brand (Samsung) before and liked it, so when it was time to get a new machine I chose it. I am pleased, it is modern and efficient. One aspect is that you are kept informed on how much time is left before it's done. It's helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m thinking about purchasing the dryer machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works amazing. very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pleased with this item, great buy at a great price! Best buy had what we were looking for after visiting Lowe’s Hardware and finding little in stock and nothing we wanted. Have always enjoyed shopping at Best Buy, have always had what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Choice For A Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the newest option stacking these Samsung washer and dryers! Saved money over the old option of having to buy an apartment size one-unit washer and dryer. Don’t have to replace the whole unit! Works great also. And, excellent installation by a father/son team. Very efficient and professional. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A device where the price quality is noticeable. Silent in its operation. Economic in expenses. Only, you will be silenced by the amount of sound information that it is capable of giving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time picking out these items because they were about the only items available in gas but I’m sure glad I picked these for the money these Samsung washer/dryer are by far the the best.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity, energy saver and beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Brand I trust

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - brand I always trust. I have been using appliances from this brand and never been disappointed. This washer does its job quite well. We didn't need dryer as dry in the air is good enough after rinse job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and friendly service! Just had a few weeks so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a dryer that died after 8 years. No complaints - does what it's supposed to and does so quietly. I'm a fan of Samsung laundry products.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look Works great as well Quiet and almost no vibration

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer big enough to comforters and pillows recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud when spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it washes very well. The problem is that it shakes like mad during the spin cycle. You can hear it from across the house even if we adjust the spin to medium. We had it installed by BestBuy. Over all, it’s a good value if you don’t mind the loud noise during the spin cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung