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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4870 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,870 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, super quiet and saves us alot of water.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely worthless if you actually want clean clothes...does not use sufficient amount of water,does not wash clothes in a solution of water..all it does is get clothes wet a tosses them around...i washed 1 set of clothes in washer on 2 different cycles,once on normal(1hr) and washed same clothes again on heavy cycle(2.5hrs)..pulled clothes out and washed by hand in a tub with a solution of water and soap..(pictures)...absolutely disgusting..i got the clothes cleaner in 20 min.in a tub than the washer did in 3.5 hrs..insane..do not buy...if you already have an H.E. washer,do the test yourself..from what i seen,i will not stay at a place(hotel or bnb) and use there sheets or towels if they used an H.E. washer...disgusting

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We wish you didn't have to go through all of this with your washer. We are here to assist you.

      We recommend checking on the resources below for tips on how to achieve the best result on your laundry. Kindly click on the embedded words for additional information.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you still need further support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146549482), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far! Cleans well and is easy to use on all settings.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung Dryer with Sensor Dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do - dries clothes..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my last washer was big, this is huge and can fit king size bedding easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heavy duty washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung washer. It's heavy duty and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Almost identical to my previous dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so great and i like it . It is not noisy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just pass on this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the "sensor" thinks clothes are dry when they are not. Both the washer and the dryer take so much extra maintenance to get them to work properly. Doing laundry with these make the chore frustrating, not easier. Just pass on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand how important a working dryer is in your home. Let's get this taken care of.

      We recommend checking this troubleshooting guide if the clothes are not dry. Please match the issue you're having with the dryer to the options provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656883) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washign machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a joy to have a washing machine that doesn't dance around. It has plenty of different settings to choose from, it is stable, relatively quiet, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase, for the price-quality ratio. A modern device that does its job very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No vibration, less noise and water efficiency. Power saving. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had this when I lived in my unit. But tenants say it’s good and efficient so glad it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this an iam very please with how fast it drys my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer and dryer. I would recommend it friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and dryer, my favorite color, ,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent SAMSUNG has introduced another amazing appliance. Easy to install, easy to use, manual explanations are also user friendly. Gas Dryer equally amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned about one month. I'm going to write the review later for a more objective evaluation, but Best buy push me to do it. So far so good, very quiet, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works good the sense dry does not work like it should it don't allow the clothes to fully dry so we use the time dry and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and highly satisfied. Great product.!!

    I would recommend this to a friend