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Customer reviews

Rating 4.6 out of 5 stars with 6518 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,518 reviews
  • Rated 5 out of 5 stars

    Good price for good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price e for good machine and good service and waranty

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer in a previous residence, but sadly had to leave it behind. I was so glad when my current washer stopped working and I had the opportunity to get this one. It does a great job, has intuitive controls on the front with lots of options, and is attractive (and quiet).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different selection in settings which makes things a lot easier instead of having to manually select all the desired settings. It’s also pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the washing machine was very affordable, been using it for almost 1 year now and it is very strong and it washes reaally clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second set of Samsung washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We bought the matching dryer & stacked them. This is our second set of Samsung washers & dryers & we have not been disappointed. The only thing I wish you could do is change the heat setting on the presets but the only way you can change the heat setting is on the timed dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Smells like plastic inside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Easy to use, huge inside, can fit a lot of laundry in one load. Negative: Has a plastic odor inside. I hoped it would wear off but it’s been almost a month and it still smells badly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lori! Thank you for taking the time to leave a review. having an odor in your washer must be concerning. I have provided a link to help you get rid of the odor you're experiencing.
      (https://www.samsung.com/us/support/troubleshooting/TSG01108629/)
      Thank you for choosing Samsung. Nic Samsung

  • Rated 4 out of 5 stars

    Great purchase with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, outstanding washing capabilty. Clothes come out clean. Service and installation was outstandind. Technician named Jr. made sure it was installed correctly and that we were satified. Great purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys faster than my old dryer can hold a large amount of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good e energy star rated washer. Great for large loads. For smaller loads it looks Iike it uses a lot of water. I like the balance of analog and digital display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pleasant experience--easy to use and lets you know when the wash is done.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Nice Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Dryer and Washer! I was almost replacing all my clothes because they had bad smell! But after 1 wash in this new set all of them are very clean and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Complete Washer Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 4.5 Cu Ft High Efficiency Stackable Front Load Washer is all that I need for a complete servicing of my laundry. I recommend it to anyone needing this style of washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good so far, long term no experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I especially like the anti-vibration tech. It’s hard to rate a NEW appliance, ask me 5 years from now. The lid had a good size dent in it, don’t really know how it got there. I’ll see how it goes. I expect 10 years of reliable service. I only use it 2 times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the old washer broke, I decided to get an upgrade. On the first wash, I was extremely satisfied that my clothes were no longer soaking wet. Its quiet and efficient. My parents love it. Just be aware there is abit more maintenance than a top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my washer /dryer and also with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommend a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very quiet and is such an upgrade from my last one! My last one made such a noise throughout my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my new Samsung 4.5 cu.ft front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the front load. The cycles seem to complete much faster than my old washer. The spin cycle also works great and thus, dry cycles are also faster.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    perfect for a family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something I should have bought earlier, I was a bit concerned about samsung washing machines but after using this product I am definitely satisfied with the quality, features, settings and how great of a job it does. Its definitely quiet, intelligent and has all the required features/settings someone might need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well. Easy to to use. Has large capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Im giving it a 4 star rating because its farely new. I like to give reviews once I have had a unit working in excellent condition for over 2 years. However, thus far it seems to be getting the job done efficiency. I do enjoy the singing tune at the end of the cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad to hear how happy you are with your new washer BelD! We are proud to be a welcome addition to your home. ^Shay Samsung