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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,548 reviews
  • Rated 5 out of 5 stars

    Dries so quickly and east to hookup.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries very quickly, my clothes smell great, easy to hookup and the lint basket holds alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eduardo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok the parts the apparience was amaizing and easy to conect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and can handle big loads of bedding. Great price very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung clothes washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It is very good and easy to use. Large inside .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best Buy! Easy to use and very efficient. Looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Samsung Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung washer/dryer set and I am so satisfied. They have the classy look. I highly recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no issues with washer itself , the delivery person was not nice and very rude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer 4/8/22 and I am so loving it. It has that classy look. I highly recommend purchasing this set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    9 Min in load-knocking unbearable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold a faulty washing machine that makes a loud knocking sound during spinning and whose door doesn’t close properly. Although it was a scratch-and-dent item and I saved a few dollars, Best Buy lied and did not properly check whether the machine was operational. I am currently examining the quality of the warranty. I'm in the process of seeing how good or bad the warranty is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for letting us know what you’re experiencing with your washer. We understand how concerning loud knocking noises can be, especially when you’re trying to determine whether the unit is functioning properly, and we’re here to help guide you through it.

      To address the sound you’re hearing, please follow the troubleshooting steps in the guide below and check the section titled “Thumping or knocking.” Be sure to click on the embedded links for additional support:

      Samsung washing machine is noisy
      http://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Regarding the door concern, a slightly loose door latch is normal by design. If the washer is unable to properly close or lock the door, it will display an error code to alert you.

      Should you need further assistance or wish to have our team review your concerns directly, you may contact us through the channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151470787) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, delivery person was very nice and help anlot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great especially as 2nd set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really good value for price. We placed the set in our in-law apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really good value for price. We placed the set in our in-law apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well use it like 3 times a day just about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at a great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent washer. It does a great job of getting our clothes and other items nice and clean. We ate very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly, accessible for me in my wheelchair!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs great. Large capacity loads. Washes delicates nicely, while cleans blankets without worry. It plays a tune when it’s finished. Love that. Best Buy installed, and they were very careful and professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer with the quick dry option to dry within 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Its a keeper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric dryer. All the others ones were gas. So it did dry and it met my expectations. Not too loud. Feels like it will last a long time. The lint filter works better than the maytag gas dryer but is a bit more finicky though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. It’s exactly as I hoped it would be. I’m so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works very well, tel clothes are very dry quickly, excellent product.

    I would recommend this to a friend