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Customer reviews

Rating 4.6 out of 5 stars with 6560 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,560 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washing machine works great and was delivered on time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Newwash, I would like to congratulate you on your new Samsung Washer. I am so glad to hear your unit is treating you so great. We thank you for choosing Samsung in your home and being a part of our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this dryer as a pair to my new washer. I like it, very sleek and modern. Dryers my clothes with different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worlds best washing machine. Cleans awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hgghg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tye only true place to shop fir appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dariusz samsung in Wisconsin and dryer for you and dryer and then you will need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier than my last unit. The heat sensors are great and energy efficient. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Lost money & time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a washing machine, the biggest advantage was that it was very cheap. However, when I received the washing machine and installed it, I realized that no parts such as hoses were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying the washing machine at a more expensive price. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer! Quiet. easy to use would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good fingers crossed. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best dryer I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we looking for a item washer and dryer we found the perfect ones I would defenitly recomendéd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money I spent. Does the wash like it's supposed to. Nice job :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine ! Bought for my rental no complaints yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to say.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase...very satisfied and would recommend to another!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, water saving and easy use Energy saving 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes completely without much noise overall very good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer...is a silent appliance, is like an airplane

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest washer I ever owned!! Very quiet and love the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad it’s in the garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does shake and I do not know why. It’s on the base that was recommended by the specifications.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a mother of 3 and am impressed with the efficiently of this set. My utility bill is down 50 bucks and of course a quiet machine is a plus.

    I would recommend this to a friend