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Customer reviews

Rating 4.6 out of 5 stars with 6560 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 6,560 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to use, easy to clean. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mostly happy with the dryer, it dries most clothing fairly rapidly but with sweatshirts and towels and other things that take a little longer to dry it usually will not get them all of the way dry. The delivery was made on the date that it was scheduled and the delivery people were careful and professional when they dropped everything off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. No issues, easy install. Works great. Only thing i would change is for it to remember my last load settings so i wouldnt have to adjust every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good love this so much leaves my clothes good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as a recommended buy by Consumers Report. And we had to wait about 6 weeks until it was back in stock. Our last Samsung was 12 years old and probably could have been repaired, but it was time to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great from delivery to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set them up and they work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works great and as exected. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly washer for a nice price. Uses a fraction of water that the old washer uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. It’s really nice . Clothes dry nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new machine it’s so smooth the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this line of Samgsun Was

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and the previous models made great launch machine pairs for personal use or rental homes. They stack well and look clean and modern. Perfect function. Will buy more sets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy with the product. That's all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer so far. Great delivery experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very feature full for the price, it has so many drying options and I probably only use 3. The light, and lint trap being well made is appreciated. When you think the alarm is about to end it keeps going.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and is energy efficient. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, incomplete package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don´t understand why the dryers doesn´t come with their proper electricity equipment, and if you want Best Buy to make it for you it is crazy overpriced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just pass on this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the "sensor" thinks clothes are dry when they are not. Both the washer and the dryer take so much extra maintenance to get them to work properly. Doing laundry with these make the chore frustrating, not easier. Just pass on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand how important a working dryer is in your home. Let's get this taken care of.

      We recommend checking this troubleshooting guide if the clothes are not dry. Please match the issue you're having with the dryer to the options provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656883) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did install it myself. Better than what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is larger than my previous one and I like the larger drum size. I also like that it has a light so that I can see what's left when emptying it out. A perfect match to the Samsung washer I bought a few months earlier and the set has been great so far. Plenty of drying options as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet, clothes dry fast, but aren't wrinkled. The end of cycle is audible, but not too loud. There is no cycle for towels, and no recommended setting to dry towels. The lint filter is located conveniently near the door, but to clean the filter , I have to use a screwdriver to pry it open,

    I would recommend this to a friend