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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 6,561 reviews
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Works but too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity is really nice, but the poorly designed drainage make for very loud gurgling noises during spin out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post a review of your product. I hear that you have some concerns with your machine being to noisy. I would like to help to make sure youa re getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      If you continue to have issues, we would love to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143329762. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. Our washer broke and I decided to purchase a new one instead of repairing the old. I wanted a high quality washer that was in stock and could be delivered within a few days. This washer met all my needs, and Best Buy was able to schedule a delivery within a few days. So far, I am very happy with this washer and all the options it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer and dryer. Dryer dries on 30 minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one tough washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one tough washer-We've put everything in this washer, including full sized duvets & moving blankets...they all come out looking brand new (almost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stackable washer and dryer, loved how it dried given the cheap price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, used to have an LG. This one in my opinion has a faster dry time. But could also be because it’s new, time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the washer for a little over a month. So far, everything is working fine and it is pretty quiet. My only complaint is that my previous Samsung washer had a feature that allowed you to save a set of settings as "my wash" and be able to set those at the touch of a single button. This washer does not have that, so when I use normal and want to turn the water temperature down I have to adjust the water temperature every time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub par in terms of functionality and convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine looks great and cleans well but the controls are very clunky and not very efficient. No way to turn off the annoying beeps, no way to save a program (you have to set every time), no way to to delay a wash for later in the day to take advantage of lower utility rates. We definitely wish we hadn't bough this machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jason S,

      We appreciate you sharing your feedback about this model. We'd love to assist you.

      On pages 31–33 of the model's user manual link below, you can check out the steps to operate the washer, which include the instruction to turn the alarm off.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      Also, please see the link below about the steps if the Samsung washer's button doesn't respond. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146879638, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Louder than my old samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well definitely has more water than the LG at my parents home. However compared to the older Samsung drive from 2008 this is is definitely louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS WASHER ROCKS ! ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS WASHER ! ! ! Wash my clothes with cleaners. Can't wait to get my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step above basic, but with enough bells and whistles where you'll never use half the setting. Good value for the $

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economic washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good, except the spinning speed is not fast enough relatively, resulting in less dry washed clothes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another. Goes into SUD mode and keeps running for 4-5 extra hours. It is not energy efficient at all. Horrible washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jennifer,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that has a cycle that runs too long; kindly click the embedded words. This will help you reduce the cycle time. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151348459) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    New set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recently set, exceeds our expectations. Great delivery and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer works great affordable and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time for a front loader...I am very happy with my purchase....uses less water and spins more water out ...so less drying time ...lots of different settings...plays a tune when it's done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman, Vann, was exceptional! He really helped me make an informed decision and get my washing machine as fast as I could. It was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything very good. From value, quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy very helpful i love to buy everything for my house good service good people Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Being cared to not over fill and clean regularly. Have good experience with this type of washer in the past. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, no issues yet. Good product to use and easy

    I would recommend this to a friend