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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 6,561 reviews
  • Rated 5 out of 5 stars

    Sanitizes your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the sanitizing features. It also has many features to optimize your wash. And it seems to extract water really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the options. It dries the clothes very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, never can go wrong with Samsung. I also purchased a year of extra service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and I love it … works so quiet ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Works as expected - mostly. Occasionally adds time to drying cycle and ends up over doing it. Noticed it on towels (no big deal) and dedicates (more of a big deal).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good communication, good personal. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing with my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been washing with the Samsung washer for a month now. And all is coming clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meeee encantooooo estaaaa superrr le acabeeee muchaaaaa ropa lava súper bien

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet so far very good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overal good to use by now. wash out well the stain. if it has a smart option to connect with the phont, it might be much better but it doesn't have it. so far so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jenny, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your customer experience. We are happy to see that you are happy with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ang a great delivery team. Delivered when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! I am very pleased with this machine. The drying time is spot on and I love the wrinkle free option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer vibrates loudly on spin cycle. Called service, they responded promptly and tested it, ran fine. Showed them a video of it and they were shocked but couldn't recreate the problem. Said if I call them back and they can't recreate the problem I'll be charged for the service call. Also said this machine is finicky, can't put in loads that are either too big or too small. It's 3 weeks old, guess I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing concerns with your Samsung Washer shaking and I would like to offer some assistance. I have some helpful information that will give possible solutions to your issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143135800. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and couldn’t be happier. The delivery guys, Matt and Brandon, were very professional and actually cared about my satisfaction. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very good nice people very gental amd caring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put wet clothes in, and they came out dry! Amazing. No complaints, aside from how unnecessarily long the jingle plays when the clothes are done. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung from load washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction. Went to Home Depot first ....the dryer was not avail for 4 weeks! Best Buy had it in stock and at my store in 4 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very pleased with the washer theyat least send a book to tell you how to run it. and tips to get everything I need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung washer! It’s so much better than a top load and it nice to have a new one over a used one that we’ve used for years every where we’ve lived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Samsung gas dryer. We couldn be happier with our purchase. Best Buy techinician were very professional installing it.

    I would recommend this to a friend