Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$744.00
Save $65.99
The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 6,561 reviews
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a long time to learn to use the different settings and what to do the best cycle and water temp to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and uses very lite detergent t get your clothes clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well overall. The drain the sensor isn’t that accurate though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is nice, the lent catch is hard to open besides that it works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Washing machine. The different settings help a lot with how you want to do a wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had no issues! Does seem a little loud during the final spin, and annoying to hold to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer . It helps wash my clothes 45 min instead my old washer who washes my clothes for 1 hour and it was limited to how many clothes it needs to be washed. This washer is the best and i can throw a lot of clothes to wash at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big drum Good for queen size blankets It takes minimal drying time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed the family of washer and dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matching the color with our existing washer and have the same brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog Hair Problem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am for the most part happy with this machine. The only disappointment is that it does not remove the dog hair like my previous 22 year old machine did. I'd take any recommendations available to help with this issue. I have a Golden Retriever that has long hairs that stick to everything! Considering my old machine did just fine, I am surprised this is an issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RGev, I realize you have some concerns with your Samsung Washer not providing the ideal clean clothes and would like to offer some help. I have some information to provide that will give you the best results each time. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We are here if you need any additional assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143878761. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, would buy again if needed to ever get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many bells and whistles. Unable to turn off the dryers end song. Unable to add to the washers load once started.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient. I typically use a time dry on low heat and works perfect and gets the job done in the time I choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this it has many functions and it is really quick and efficient at drying our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, quiet and easy to use. Capacity is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, LED light inside washer is useful at night, Lots of options to dry. Great on electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy apart of a stack.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the brand being suitable to use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer set. Definitely dries clothes must faster & thoroughly than my old machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front-load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and great options, more than previous ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed me twice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's trash. Bought one and after 2 days started failing, stopping after less than 5 minutes of operating. I returned it and got a new one of the same model, 3 month over, it started doing the same thing, and now I cannot return it and have to go through all the factory warranty process, which is a pain. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GustavoU,

      We want to ensure you have the best experience with your dryer. Let us assist you with this.

      For assistance with a dryer that stops too soon, click the link below. Kindly complete the steps, check the embedded words, and watch the entire video for more details.

      Dryer cycle ends too quickly
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150687119) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung