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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 6,561 reviews
  • Rated 5 out of 5 stars

    Easy use and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy use for people that have other things to do other than doing laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, installation and washer works well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer love the color and love that my clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pretty good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid appliance, easy to set up, durable and looks nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda works prouduct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Would have loved it if it was a little quieter. This also has the same mold problem with any fro load washers so I have to keep the door open for it to dry after each washing cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We work to ensure that your washer is functioning at its best at all times, Sujan. We are here to help you.

      We recommend clicking the resources below for steps to take when the washer is noisy and has molds. Please hover your mouse over the hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please select the best that describes what you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The washing machine has a mildew smell or visible mold:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146572376, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick wash setting. Done in just over 20 mins. Great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with good features. It does not dry the clothes all the way and I need to run it 2x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer set. I wash clothes frequently & it has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugh drum, compact design. Family of 7 and this thing drys full loads without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and washes better. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and sale on a dryer. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Washes quietly and has all the washing options that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works well. Recommend this for anyone looking for an affordable washer and dryer sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stacked these up and was easy to do. I recommend these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Takes a full day to do laundry for one person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unsatisfied! Takes 2 hours to dry just a few garments. It has taken four, 1 hour cycles after already completing a bedding cycle to dry ONE blanket. Heating is inconsistent. Sometimes its hot sometimes it feels room temp .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the inconvenience of dealing with a dryer that takes too long to dry clothes, AbigailL. We're here to help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151109925 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader is the way to go. The clothes come out as new as the day I got them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very appreciative of my appliances and excited to have them in my new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anxiously awaiting the plumber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit not hooked up but looks great. Will be ready to use by Xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Glad to finally have a front load option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my laundry room perfect. Stacks to save space.

    I would recommend this to a friend