Customer Ratings & Reviews

This washer is pretty good. The music ring is cut when it finishes the washing cycle. The capacity is good enough for my family. It is for my best recommendation.

This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

Great purchase. Just what I was looking for and at a great price. Very quiet.

it is quiet and I like the different options. I am able to load more clothes.

I bought this and im happy with the washer but it should of come with everything it needed to hook it up for what i paid for it instead of having to pay the extra money to buy what it needed to hook it up

The entry level front load model was a great choice for me. It’s easy to install and use. Very quite.

I am happy to be able to do more in less time. Uses less water and dries faster than my old unit. Much quiet and this is a huge deal since my laundry area is close to the bedroom doors. Overall great units!

So far so good. Very quiet, energy efficient and extremely large inside.

I was fairly nervous to buy this dryer because of some of the negative reviews about a cracked drum and the clothes not drying well. However, I saw many of the same types of things on other dryer models as well. This one had better ratings overall. We decided to pick up the dryer ourselves, knowing that we will take great care in moving it (as opposed to not knowing how it is handled when it's delivered). This dryer has not disappointed at all. It has dried every load I have put in the first time. I'm very pleased with it. You can turn the sound off (that indicates when your load is finished), but there is still a chime when you turn the power on. It's not too bad though. People have indicated that there is no drum light. This one does have a light.

I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

The washer had a really bad rubber smell when we first got it. Additionally, the clothes didn't smell good. I ran a self clean on it, and that seems to have taken care of it. Other than that, it is a really nice machine. Would be nice if the door was reversible but there are work arounds for that.

Its been a very long time since I have bought a brand new washer. I wasnt sure about all the new and improved models but I am so happy with the choice I made with the Samsung LG!!

I had the same old washer and dryer for years and didn’t put much stock into the quality. Well let me tell you. WOW! I realize it’s kind of comical that I’m so excited about this major upgrade in a washer and dryer but hey, small victories. The quality is clear in how well they work and man they are so quiet. What a value for the quality. Highly recommended

Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

Great buy for the price. I've owned this dryer for a month. It was easy to install and very easy to use. I've dried clothes using most of the dryer settings. The clothes dry as expected for each dryer setting. The one fault I have with the dryer is that the door seems to be lower than my previous dryers. A pedestal would solve the problem. But it's not that big of a problem for me.

I bought it opened box, it works perfect super easy to use and easy to install.

Very good machine, quiet and a lot of settings to play with. For it’s price is very good!!!

I love my new dryer. My old one quit working and the family limped along with it anyway. The new one works great. I like the tune it makes when it's done. The lint trap is cleaned easily. It has a smaller footprint than my old machine so the room doesn't feel quite as crowded. The build doesn't feel as sturdy as my older machine but it is much more efficient

Our dryer finally gave up the ghost. I had replaced fuses several times and replaced the heating element and the drive belt once each on the old unit. This time the timer burned up. We love our new dryer. It is quiet. Does a good job. The lint filter/screen is easy to clean. It has more than enough cycles for our needs.