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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,550 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent product, not noisy, works good and look pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landry whash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash isn’t good. I love them so I might before another one, but this doesn’t work. I don’t like it, but I get another one so that I love

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer for the price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and cleans great. Lots of load options and great spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Small outside, big inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks small, but the capacity is no joke and now im drowning in laundry. This does not come with the stacking kit and you MUST remove the shipping bolts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use! That is just what I'm looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front loader washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of old washer and delivery and setup Of new washer was excellent. New machine with vibration technology is just what’s needed for an upper level laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Front-loading Washer with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly eady to operate but manual needs to go into more detail as to what contitutes rhe types of loads for the various cycles. Also, the manual should indicate to add detergent, bleach, etc. after selecting the cycle and settings; otherwise, detergent does not dispense at all during the cycle. I had to research that issue online.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer runs very quiet quick and easy. Get hot real fast love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, large capacity, quiet and does a great job cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stacked not for short people.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to be stacked with the matching washer. It has a tendancy to ball up sheets and blankets as they dry which never happened with my other Samsung dryer. As a result they take forever to dry. For everything else it works great. In the stacked setup it is difficult for me at 5'2" to see and reach the controls with the angle it is at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Vibration technology isn’t great but machine is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a good choice in cycles and wash time is shorter than my last, which is nice. The vibration technology is absolute crap. This things shakes like crazy and sounds like it is going to go through the floor. My old model which was close to 10 years old shook quite a bit so I wanted the newer model that had vibration technology. This one is worse than my old one. Over all the machine works well but not the vibration technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica C,

      We understand your disappointment about the vibration technology performance of your Samsung washing machine. Let us help you.

      I have shared a link below for the steps if the Samsung washing machine is shaking and making noise. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147454072, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best machine ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent machine. I will make a purchase again for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very worth it very work itits very work itits very work it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks washes well and the vibration reduces once the machine gets to it's maximum speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs quietly and dries well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer runs well handles fairly good sized loads and runs much more quietly than our old dryer. It dries the clothes thoroughly without over drying and damaging the fabric, using the right settings. I also felt that the price was reasonable for the quality and features. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My shopping

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so great I bought from online and they brought in my house and they set up everything for me . I really so much appreciated it. And were using every day and it’s go great smells clean that’s perfect . I’m telling everyone to buy it from Best Buy all machine that we need . Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good price for the quality of the machine very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing couldn't be any more happier. My previous one I owned for 12 years and still working but I thought it was time to upgrade and I was a little nervous and the product is just absolutely amazing and I couldn't even say anything more about it is just the best product I've ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cant argue with the jingle.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to set up, user friendly, nice looking, and unmatched end of cycle jingle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Fits a lot and pretty easy to use.

    I would recommend this to a friend