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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,558 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer recently went so we decided to just get a new set. Found this dryer and matching washer on sale and so far it's working great. The bundle price was the best deal around.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, AmberR! I am confident your new Samsung washer and dryer will continue to impress! We love hearing from customers like you! ^Shay Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the stackable washer/dryer. This washer is amazing it's quiet and it gets the clothes clean and doesn't use a lot of water or detergent and the dryer gets hot. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good on my laundry room. The dark finish is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had an LG steam washer and dryer that took forever to do our laundry and when we switched over to the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry & Washer, the time that our laundry was done was so short that my husband and I were amazed. With the option of wrinkle free, Our clothes after being dried had so much less wrinkle, it cuts time to iron things. I’m overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer for a good and affordable price! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price and works as it should. bought to stack in a rental property and they have worked great the last 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price and works as it should. bought to stack in a rental property and they have worked great the last 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Happy with my purchase. The only thing is that in automatic drying it seems to me that it turns off a bit soon!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dryer and it stopped working in less than 2 months. We have multiple technicians come to fix it and they couldn't (we had 4) -- they even misled us about the issue. We submitted requests for a refund from Samsung and even it have documented from Samsung that they created a ticket for recommendation of refund and they still won't give us a refund. I highly recommend choosing a brand that cares about Samsung -- it's obvious Samsung doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues since install. I like the chime at the end to let you know the cycle is done. Also having a countdown is very helpful. Filling up the soap is also very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, efficient and clean! Large I can clean and dry my king size bedding

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Drying High!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new Samsung dryer and matching washer. Perfect!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up instructions are inadequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in the set up instructions mentioned removing the shipping bolts. I washed a load and had severe vibrations during the spin cycle. It was only when I went to troubleshooting, noise and vibration, clicked on a QR code and watched a video that I became aware of the shipping bolts. This is unsatisfactory and should certainlyset up instructions are inadequate. be rectified. Put a tag on the bolts that says REMOVE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertR,

      Thank you for sharing your insights about your washer. We apologize for the inconvenience this has caused you. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Excellent quality, best dryer we have ever had over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer on .arket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a smasung. No more dank smelly clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Amazing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know what I was missing until I bought this. My clothes come out so clean and the spin is so good that it cuts down on drying time. I love how quiet it is. I can run after my kids go to bed wuthout worrying about them waking up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine so far, its quiet has all the required settings and function we need. The functions per clothes types, heat, dampness etc work as expected. I like how it has "damp alert" in case the user settings do not dry the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well enough and is pretty quiet. My only complaint is that the options for choosing different cycles and temps is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this front loader works good. You can barely hear it washing..does what it says..self clean and easy to take out lint from the bottom of slot.. the best thing I like it spins well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer and dryer setup and removed old units very quickly.

    I would recommend this to a friend