Customer Ratings & Reviews

Wash great..It's perfect! If your looking for something can do wash some clothes dirty. This washer can do pre soak and it's amazing!

Delivery did not bring all the parts for the install. The store could not find the parts to stack the washer/dryer so we couldnt hook it up. The door was scratched up. Well never order from best buy again

This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?

Great dryer. Drys well. Holds a great amount of clothes. Quiet. Would recommend.

The delivery people were rushing and careless when moving and installing the product. They left scratches on the washer and did not communicate during installation.

It looks like a kid toy, not impressed with the overall quality. Retuned.

It looks like a kid toy, not impressed with the overall quality. Retuned.

Not good, returned the dryer the day it was installed as the drum was clearly rubbing against the side wall of the unit and noisy. Upon inspection the sheet metal of the dryer didn’t line up on the front of the unit and was noticeably unbalanced on the sides, which I’m sure was a factor in the noisy function. Not sure how the unit passed any type of QC inspection at the factory. Very happy with the Whirlpool unit which replaced the Samsung.

love this washer, ive had it for 5 years and it hasn't failed me, yet.

Good washer. I had ot for almost a year and no problems so far.

Good dryer. Ive had it for almost a year no issues so far.

I’ve been very happy with my Samsung washer. It has a sleek, modern design and feels well built. The washer is quiet during operation, even on high spin cycles, which is a big plus. It cleans clothes thoroughly, including heavy loads like towels and bedding, and offers a variety of wash settings that make it easy to care for different fabrics. I especially like the large capacity, which allows me to wash more clothes at once and save time. The controls are user-friendly, and the digital display makes selecting cycles simple. It’s also efficient with water and energy, which helps lower utility bills. Overall, this Samsung washer delivers strong performance, convenience, and reliability. I would recommend it to anyone looking for a dependable and efficient washing machine.

Developed a serious leak out the bottom within 2 weeks of paid delivery & install.

I used it only a few times and I got the error SUD twice!

Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!

It leaves clothes damp after many hours of drying.

ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

Great dryer... easy to use. Dries quickly. Noise level is low. Black is sleek. Highly recommend.

I recently purchased the Samsung 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer, and I’m thoroughly impressed. The black stainless steel finish is sleek and modern, fitting perfectly in my laundry room and complementing the other appliances. One of the standout features is the Vibration Reduction Technology+. Even on high spin cycles, the washer operates smoothly and quietly, without shaking or disturbing the room. This is especially important for me as my laundry space is close to the living area. The smart technology is another game-changer. The washer connects seamlessly to my phone, allowing me to control and monitor cycles from anywhere. The notifications for cycle completion are super convenient, and it has helped me stay on top of laundry tasks more efficiently. With a 4.5 cu. ft. capacity, it easily handles large loads, from bedding to towels, without sacrificing performance. The high efficiency function means I’m saving water and energy with every load, and the variety of wash cycles, from quick washes to heavy-duty, cater to all my needs. Overall, this Samsung washer offers a great combination of style, innovation, and performance. The Vibration Reduction and smart features make it a worthy investment for anyone looking for an advanced, efficient, and quiet washer. I highly recommend it!