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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 6,561 reviews
  • Rated 5 out of 5 stars

    Amazing Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…..It is the most amazing appliance I have ever purchased, I love the color and it washes clothes much more efficiently than my previous washing machine

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Too much maintenance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this for anyone with dogs. My dogs have shorthair and don't shed very much but I have to remove and clean the filter every 2 weeks (about 5-6 loads) or the machine stops working mid-load. Dog hair on the rubber seal made water leak out the door although the self clean cycle fixed that issue. The machine stopped with a SUD error, allegedly meaning I used too much detergent. I used one HE pod for a full load. It took me an hour to fix that error message. The top of the washer is full of scratches from a plastic hamper and the spin cycle shakes the whole house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    good quality very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this machine. Good quality and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machinery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine I can’t imagine running to the laundromat anymore. And my clothes do not smell like a machine shop, Nor do they smell like somebody else’s dirty clothes and what I especially like is the fact that I don’t get somebody else is laundry soap and or bleach on my clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washing machine from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very nice washing machine It's quiet and efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice. Seems to work well and vibrates very little on the spin. The cycles are a little hard to get use to. Still learning what works best for us. I know they arent required but we felt we needed the pedestals to make it easier to access the washer and dryer. Those are a total ripoff! $500 for the pair. No drawer is worth that.!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine doesn’t make any noise Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer I've ever used...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Energy efficient and and does the job great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable washer and dryer that I've had, no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer at Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. No problems drying clothes with fully loaded. Had a Samsung dryer that lasted over 10 years previously until the heating element kept going out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer and cannot wait until to get the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to us, short wash cycles and the spin cycle is.much quitter thar my old washer. Have only been using about a month but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, bought it with the washer. Until right now it has been the best purchase I have done this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love the dryer, it gets my clothes dry in no time it seems. I'd definitely suggest this to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Works well and fast. Easy to operate. Best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the delivery guys were great but i paid for install and it wasn't done . I scheduled a second date for install and they came too early and no one was home. One of my pipes got broken, it was probably old. And the rental truck they were driving had bad battery and i had to wake up my husband to give them a jump.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, TeresaM.

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your delivery and installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Amana washer and dryer prior to. This dryer is way more effective, the only down fall is when I’m drying my king comforter I have to stop it mid cycle. You have to unfold the comforters to get them completely dry, or else you have wet spots. Other than that it seems to be holding up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first set of front loaders I have bought..I absolutely love them. The only thing I don't care for is the long chime..it's a bit much. Aside from that so far..2 thumbs up and 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    I would recommend this to a friend