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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,561 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great model. very intuitive interface. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Very satisfied with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient with high capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good washer for beginners. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great washing machine I will buy it again thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product bought my son one too wouldn’t have asked for a better gift for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dries well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many options as other models but dries well

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible Spin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Scorpion,

      Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.

      For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144200514

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Unofrtunately, Not Open Boxed Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, poor open boxed description. Had a decent dent on the top. Based on the descriptions of Excellent to Satisfactory was minor to moderate cosmetic issues. As for how it has been working, it is fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144656354

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Wash washin

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this washing machine whatsoever, I've seen people complain about spin cycle sounding like a jet engine, but I would suggest they don't have it leveled out. My washing machine is leveled and on spin cycle if I am inside another room I can't hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just arrived today! Have not stacked them and I guess we didn't request them to stack them. We have had Samsung brand for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome washer. The only thing I don't like is that it's really loud. The 20 min wash is great. Clothes come out cleaner and nicer then the washer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Delivery Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation went very smooth . All the guys were very professional and also took the time to show me how each washer and dryer worked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned our Samsung (model DVE45T6000W) for over a month. I do like all the optional modes, but have mostly used it for pretty basic drying jobs. It has does a good job at everything we have had it do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works fine, sometimes the auto stop feature can get annoying as the washer stops early even after youve set it to run a little longer but the clothes are still damp. Overall just good especially on a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and plays a jaunty tune! Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well and is very reasonably priced....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The buttons are a little hard to push but hopefully that will get easier with time

    I would recommend this to a friend