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Customer reviews

Rating 4.6 out of 5 stars with 6561 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 6,561 reviews
  • Rated 5 out of 5 stars

    Perfect washer and dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech and perfect washes every time. Wife’s a nurse and we coupled it with steam tech and it’s awesome for sanitizing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilike the dryer itself a lot, but I hate the lint trap because it's hard to open and clean out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HoustonB,

      This is not the experience we want you to have with your dryer. Let us help you.

      We have shared the manual link below and a video link to help guide you through cleaning the lint filter. Please refer to page 34 of the manual for more information.

      User manual
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150849818) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I have no issues. the chime music that sounds when its done is so much more pleasant than the buzzer sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised on how much I like this dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It wasn't the first one I chose but I was desperate for a dryer. They had this one in stock and I have to say I really love it. I am pleasantly surprised as this was not the manufacturer and settings I had first chosen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries FAST!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great! I am happy with how quickly the dryer dries my clothes. I LOVE all the different drying cycles it offers. Sanitize is awesome for cleaning pillows and my kids' stuffed animals. I can already tell I will love this dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, Excellent Service from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and huge dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung moisture sensor dryer has an amazing detection of moisture. It completed the dryness of all forty clothes inside the compartment and has enough room for this quantity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad i choose this item at best buy they really care about their customers and good quality items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost like my last, but updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a 15 year old version of this washer. So far it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our aging drying with this Samsung model that matches our current washer. So far it has been great and seems to dry everything in less than an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it’s has an issue where the timer won’t count down and it keeps rinsing then I have to unplug it and start over it’s more of a hassle to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, MiguelF. Let's get this taken care of.

      Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149892123, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Washing great, love the front load for both washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after our top load WM stopped working, we got the front loader and its saving us a lot. time, energy, less water usage. great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dry just stopped working had to buy a new one. Up to now we are very happy with the service this dryer has given us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i would buy next time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced our ten year old version of the same dryer. Needless to say, they hold their value. Great price for a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 machines replaced and this is the 3rd one so hopefully this will be the last machine. Definitely getting a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! super quiet and fast! I am so glad I found this option!

    I would recommend this to a friend