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Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,558 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice and works well for the price you get more that what you pay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Works great , younger kids can use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a washer quick due to mine messing up. This one is beautiful to look at and easy to work. It is heavier then my precious one. We almost couldn't get it in the house ourselves. Overall a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best bang for the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might seem hard to believe, but just bought this to replace the exact same dryer. The first one lasted 6 years. Was a fantastic dryer until then. Unfortunately, the bar is set so low for the longevity of appliances, I can't say I'm mad about the first one only going for 6 years. All in all, it's the best value in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features, most I don't use, but it is a nice washer and much larger than I gave it credit for. The alarm is funny, its very long.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been in the market for a washer and dryer for a few weeks now and made the deck on to go with this energy efficient washer! It’s so quiet but gets cleaning the clothes done so fast and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gr8 4 Drying But NO CORD & No Way To Adjust Temp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dryer is working very well! The drum is big enough for a large load. It dries much quicker than our previous Samsung dryer. Reduced by one star for each of 2 reasons. 1st - We had to purchase the power cord separately!! Really?? Plus, I ordered it online and there was no alert to warn me that I had to put the cord in my cart, too! The delivery driver had to come back to our house to give us the cord after we discovered it was missing!! 2nd - The dryer does not allow you to change the temperature on all the settings but the Time Dry!! They are preset and we are unable to raise or lower the temperature! What?! We should be able to customize our settings. Unreal!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Your opinion matters to us, and we appreciate you taking the time to write down all the details of your experience with your dryer. We continually improve our products; your feedback is vital to that process. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and maintain Even my 5 yr old toddler can help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love new dryer from samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using this dryer 24/7 and is doing pretty good. The unit got a lot of good features that I like it a lot compared to my last LG. Especially the touch panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love live this dryer! The clothes sets so fast!!! Was worried about the height but it’s perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nota 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the delivers were great, I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It works great and my clothes dry fast! I love the lint screen it catches everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down completely after FOUR DAYS!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years still works very good have had no problems would buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it open box for the 2nd time around and open box hasn’t disappointed us at all. 1st open item washer and dryer we bought 13 years ago and didn’t have to buy another washer until recently.... this one works just as great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very economical, saves space and silent. I love it and it is the best I have bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I love it. It’s easy to work with and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is a very good washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product recommended. Thank you, it is a store that serves you like family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I've only ever used old school washers and this thing is amazing. I love how simple it is to load and clean clothes. I also love the sleek look and matching dryer. Once I remodel my laundry room this thing is going to sparkle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a good size. We love all of the features.

    I would recommend this to a friend