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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, just what I was looking for. easy to operate..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Have only used foe about a month. The dry cycles are short and its super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable gas dryer works well and really saved space for my landry closet. It was installed by hardworking staff and very professional with their work. It works very well and we have no complain so far at this stage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, I really like the washer and dryer, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rentals

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been buying new appliances for our rentals and this are great options. Prices are very reasonable and good quality

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a LG to this because the LG developed a leak. Starting to wish we had stayed with LG. The clothes come out piping hot even if you choose a cold cycle. Can't figure that out. While the spin cycle is quiet, it's quite excessive. Don't stack anything on top because it will throw it to the floor. Machine is level so I'm guessing based on other reviews that this is just this washers thing. I really wish we could return this and get something else. I think I got used to the LG's numerous choices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer and receiving the correct temperature of water. There are a few factors that can cause this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-fills-with-the-wrong-temperature-water
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet and fast each cycle is in the washer. The dryer gets super hot and drys clothes faster than the previous dryer that i had. Only down side is the long chime after eachload is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy install and use no problems one month in! Don’t forget to get the stackable kit if you are going that route.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this purchase. It is much quieter than our old one. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust Buy installation was perfect. We had Samsung previously. This new one has a feature that keeps door slightly ajar when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the white Samsung washer. I love the technology and the ease of a front loader washer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, love it! Great machine and really economic in the use of gas cylinder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swish swish wash!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung washing machine and matching dryer. Awesome awesome awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    retiredlaundryguy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do all the laundry. It's a retired guy thing. No problems and it's very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,great customer service and friendly delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and delivery was super easy with Best Buy. Perfect for my apartment and fits all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! You can customize wash cycles. Spin cycle really gets clothes almost dry so drying time takes way less. Would recommend and especially with the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is tough, machine nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old LG had handle points on side. This one doesn't. And it is heavy. As a result it was a struggle to get into the pan. Warning there are sharp metal screws pointing down and if you try to lift underneath they will slice your finger. I know. Blood everywhere plus a visit to the doctor for closing the wound (my finger prints will never be the same). My old LG had a nice plastic cover on bottom so this would never be a problem. Otherwise it is a nice system; Washes the clothes just fine. Only complaint is there is no prewash drawer to add Borax - this is important with 3 hockey players gear. Just plan the installation carefully if you are doing it yourself because the wait for installation is so long from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. This is the second Samsung washer I have purchased and the first that I bought years ago is still working great at my last house I lived in.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent runner; Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Silent running, clothes are very clean. Able to change presettings for the type of clothes I am washing. Plays a musical tune which can be annoying but has not been yet. Bought it for $599 which I thought was a good value.

    I would recommend this to a friend