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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3438 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,438 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, efficient and cleans very well. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It is quiet, efficient, and even has a self clean cycle which is a great addition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Choose another brand that will honor the warranty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer makes a clicking should at certain speeds when the drum turns, poor quality control by Samsung, also if you buy online forget about a warranty, Samsung will not accept the online receipt from Best Buy and will not accept the warranty set up on the Samsung website. Very disappointed in Samsung for the poor quality and the warranty registration policies that prevent you from registering the unit for warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142893341. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    The machine is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine it is so easy to use and it feels so futuristic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cute machine, easy and quick use, fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front loading washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and very easy to use, effecient clean too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wash machine for simple wash tasks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the machine for almost a month, it was worked great! Very large drum with simple features. So far so good!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, bad pully design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, as long as you don't rotate the drum in reverse. The belt for mine had a tendency to pop off. Easy fix, but still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and good price too. I would highly suggest this to a friend and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my needs for a washer! Its smooth and works without noise which i like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly appreciated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great qualities.. it's capacity is very large... happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and love the dryer. Has a setting for wrinkle free and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product thanks Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this today and love it already so quit and works way better then my old washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes are clean. Only downside is the amount of moisture left, door must be left open to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great... Replaced a Samsung with a Samsung that was over 10 years old. The new technology is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No accurate assessment for now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it. I can't give an accurate rating since is too early for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo, great setup, great customer service. Love the yearly plan they gave now for $199

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, high quality, quiet and efficient... looking forward to many years of happy usage out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my sisters new apartment - they work very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stacked washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great But When I purchased I asked clerk if my dryer would stack and he said yes. Of course it did not. So they could not install until I purchased a dryer. I knew washer was a few inches taller than my current.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand your disappointment with the salesperson's misinformation. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions and transfer you to your local store to inquire about options.

      Attached below is the link to the specification sheet for your washer. See page 2 to view its matching dryer models:
      https://image-us.samsung.com/SamsungUS/home/05312023/pdf/WF45T6000AW_V7.pdf

      Have a great day.

      -John Samsung