Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 12372867
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommend to anyone wanting a washer.
I would recommend this to a friend- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water
I would recommend this to a friend - Pros mentioned:Noise level
Great product!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans clothes very well!!! This is the second set of Samsung front loaders I have had. My first set last me over ten years and through multiple moves!
I would recommend this to a friend Quite an efficient washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has multiple functions to choose. It cleans well and seems to be efficient with water. One issue was the door swings from right to left (same as the matching dryer) which wasn't ideal. Tried calling best buy to find a solution but they were not helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer and Dryer. You are not able to change the direction of which the door opens on our washers. You can change the direction on our dryer. We welcome you to our family and thank you for choosing Samsung. ^Brad
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration when spinning…………………………………………………………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenjaminB,
We understand how you feel about your washer. Let's get the information you need.
Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Noise level
Happy buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung washer and dryer. Very happy. Quiet running. Gets clothes clean and dries effectively. I like purchasing from Best Buy and recommend Samsung
I would recommend this to a friend Samsung Platinum Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used this machine once but so far so good. The design is sleek and the clothes have come out fine. I love the color. Hope it will last a while.
I would recommend this to a friendGood washer but shakes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, has different settings for the types of laundry, the only issue i have with it, is when you are using the matching dryer with the Samsung stacker kit, when the washer goes into the spin cycle it does a fair amount of shaking.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fullhouse, I understand that this has been difficult for you. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to assist you with your concerns on the washing machine shaking (https://bit.ly/3CfJS4Q). For further assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574213) and it will help our team pull up your information. We thank you for choosing Samsung for your laundry needs. ^Lena
Good Set for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and dryer with a budget of $1600.00. Good set for the price. However, the delivery was slow.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your washer's slow delivery fulfillment. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with the delivery of your washer.
Have a great day.
-John
Horrible Spin
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Scorpion,
Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.
For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144200514
-Angelica
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Delivery was executed perfectly. Delivery personal were extremely professional and very meticulous giving instructions on the product.
I would recommend this to a friend- Pros mentioned:Noise level
Samsung 4.5 cu. ft. Front Load Washer Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product, in my opinion. Looks great, clean clothes while using less water, and quiet for the most part. Happy with my purchase.
I would recommend this to a friend Loud and lot shakes a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would only recommend this for a basement laundry room. This is much louder and the vibration is much worse than you would expect. It's especially bad if stacked. I can't believe this has vibration reduction technology. The spin cycle is loud and shakes the entire room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello John,
We understand the inconvenience of dealing with a noisy and shaking washer. We're here to help.
Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148301224) to help our team pull up your information when you message us.
Thank you.
-Angelica
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems yet. This vibrates more than I would like considering the vibration reduction technology, but still a little better than our previous washer.
I would recommend this to a friendGood product for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the $ I paid. Got the pair that included the dryer as well. Does the job and gets the clothing clean.
I would recommend this to a friendRattle, rattle, rattle, rattle, rattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sean,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it's noisy while it spins and the front shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446888.
-Noraina
I HATE THIS DRYER!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience of having multiple heat problems with your Samsung dryer.
To help you with this, you can check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer, and the dryer cycle takes too long.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144735987
Thank you for choosing Samsung, and have a great day!
^Rainly
- Pros mentioned:Overall performance
Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient.
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my washer that I got from best buy like the product and the person that took my order forgot his name he were an good worker everything is fin with my washer I got loving it no more laundromat
I would recommend this to a friendBrand response from Samsung
Posted .That is fantastic to hear, Viv23! We are so glad that you are loving your new washing machine! If you ever have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144109734) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Noise level
Happy with our new washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Works well and as described. Easy installation and it’s relatively quiet. Very happy with this purchase.
I would recommend this to a friend