Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 12372867
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.
This summary was generated by AI based on customer reviews.
The washer I've been wanting!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice washer. It was an open box. It has a couple of small dings, but I don't care about that. I saved a lot of money. We had great customer service & they are very knowledgable & helped us a lot.
I would recommend this to a friendWonderful washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this washer for a month now and I love it. I especially like that it has a quick cycle, so that I can wash in less time when I’m in a tube crunch. Clothes come out clean and almost dry.
I would recommend this to a friend- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, only had a year and not working. It has stop spinning, water is not draining.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrandieLL,
We can feel the disappointment you have with this washer. We are here to assist you with it.
We recommend checking the resources below for steps to take when the washer stops spinning. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147233303), and it will help our team pull up your information.
^Rodel
Not reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be only lower cost front load option. Replacing unit at my rental that broke just after 2 yrs. I assume there was heavy usage but less than 2.5 yrs to a failure is ridiculous. Pains me to have to buy the same unit but tight fit requires it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your washing machine working as designed and would be just as frustrated. We value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042779) and it will help our team pull up your information. We look forward to hearing from you. ^Shay
Samsung CS absolute worse. Best Buy not helping
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy since pretty much day one. Got worse and worse. We got Samsung to come out and their tech said the bearings were bad and likely had been since shipment from factory. Have had a nightmare dealing with Samsung and Best Buy. Samsung are pushing it to Best Buy and Best Buy are penalising me because I got their extended warranty and say if I exchange it with them I will have to pay for a new warranty and for delivery, AGAIN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointing the resolution provided for your washer is. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your concerns and see if we can lay out an option that will make both ends meet.
Have a great day.
-John
Great washing machine!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine, the appliance looks super modern and always washes our clothes without issue. Plus it plays a song at the end that will last about 15 seconds to make sure you know the load is done washing!
I would recommend this to a friendGreat Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a house with my girlfriend and we were able to finally get a washer. I love Samsung TVs, so I thought I’d try their washers. We love it so far. Uses less detergent and water, so that is an added bonus.
I would recommend this to a friendAbove average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above average. The 5 spin settings are intense, when it is on the highest level spinning it actually affects the entire room, hard to explain but it can vibrate the room. With that, our clothes come out almost dry.
I would recommend this to a friendScratches2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches from delivery all on top. Terrible but works.
I would recommend this to a friendAWFUL CHEAP WASHER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally purchased this washer machine thinking it was a great deal and a year and a half later it’s sounding like a car crash when it spins. Samsung says its out of warranty but obviously they know it has faulty parts. I barely Wash anything and I’ve never even seen a washer machine do this after less than 2 years of use. DO NOT RECCOMEND. Samsung IS HORRIBLE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to receive your review.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
You can check the model's user manual link about excessive vibration or making noise on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
You can also check the nearest sound that you hear to determine the correct troubleshooting guide to perform on the link below.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, you can check the right cycle, settings, and features on the link below.
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657334, which will help our team pull up your information.
^Rainly
Great washer for large loads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub will accommodate king size sheet set, comforter, and matress pad in the same load. 5 temperature settings and 5 soil level settings is quite an improvement over the machine we replaced.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer knocks a lot. Need to get it switched out
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your new Samsung Front Load Washer. There are several important factors that can be causing this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Clothes don’t smell freshly cleaned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes don’t smell freshly cleaned after washing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jess! I'd like to offer this link (https://bit.ly/33ZcFve) to help you get the best possible cleaning performance from this washer. ^Jecca
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is very weak not strong , afraid it will break
No, I would not recommend this to a friendBrand response from Samsung
Posted .At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142902888) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Lena
Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was delivered in 1/2022. It worked great until a few months ago when it started vibrating violently. This has been used by a household size of 2 adults, so it hasn't been used excessively. I'm now shopping for a new washer.
No, I would not recommend this to a friendSamung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very nice a must have. will purchase another my wash room was a bit small to have them both side by side. the delivery was superb along with the hook up. about to repurchase again
I would recommend this to a friendPoor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defective washer or not. But it should've take almost 2 hours to wash a load of clothes. Also it doesn't matter what temperature setting I use water is very hot. Only had the washer a little over a month & best buy says its not their problem call Samsung. We will see what options they offer but I definitely wouldn't buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there e0016501,
I see you have some concerns with your Samsung Washer filling with the wrong temperature of water. I have some helpful information that is sure to fix this issue that you are experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143322125. We apologize for any inconvenience this may have caused and thank you for being a part of our Samsung family. ^Brad
Nice upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great. Forgot what it was like to have a nice washer and is a great cost effective upgrade to the bare bones washer we previously had. Installation and delivery was professional and quick.
I would recommend this to a friendSamsung washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer broke after two years of use very disappointed
No, I would not recommend this to a friendMachine works to expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No disappointment here. Product works as expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I would like to congratulate you on your new Samsung Washer. I am sure that you will love the versatility of your new machine. Thank you for choosing Samsung. ^Brad