Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 12372867
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Washer performance
Worst purchase ever!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not clean clothes greasy stains after washing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElviraJ, we understand how you feel and want you to have clean clothes. Let's go ahead and help you.
If your clothes are not cleaned after using the washer, here is a link to help you. Please click on the embedded words. Also, click on "stained and damaged" for further details.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146597696) to help our team pull up your information.
Have a great day.
^Camille
Good product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. The instructions on the different settings weren’t direct but once you learn your machine it works great
I would recommend this to a friendWorst washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues, don't buy this product. I bought new appliance almost a month ago, and still issue not fixed . Geek squad support is worst and waste of time. I asked for call, they called me said "Hello, hello" and hung up the line. They failed to fix the issue. In fact they did nothing to fix the issue. I wanted to give 0 rating for product and Geek squad, but it automatically picked 1 star ..so 1 star is not my rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144675765.
-Noraina
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is excellent. It really works very well and I’m satisfied with the purchase. Smooth and highly rwcommended
I would recommend this to a friendMoney well spent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer! Just has a super long notification sound from the washer/ dryer to let you know it’s finished
I would recommend this to a friend- Cons mentioned:Smell
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SonB!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Washer gets less water and your clothes stink. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to this link about "Samsung Washing Machine or Laundry Smells Bad": https://www.samsung.com/us/support/troubleshooting/TSG01108629/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on pages 49 & 53: https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144760538
Have a great day.
Melardo
Samsung 4.5 cu. ft. front load washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Samsung 4.5 cu. ft. front load washer with vibration. Also it was very easy to use everything.
I would recommend this to a friendDo not buy from here.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
No complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for one month. No issues, easy install. Would recommend - looks nice with the matching dryer
I would recommend this to a friendwould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! would definately recomend to consumers looking for a reliable washing machine.
I would recommend this to a friendms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a very pleasant experience. salesperson was very knowledgeable
I would recommend this to a friendGreat if nothing else.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.
I would recommend this to a friendDont' Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. This is the second washer I’ve bought, and both arrived broken. When spinning, it shook the entire house.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertaR,
We understand the inconvenience of dealing with a shaking washer. We're here to help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
You may also refer to page 50 of the user manual for other solutions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148131351) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job
No, I would not recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my washer and all hit can do. Plus how quiet it is. I recommend this washer to everyone
I would recommend this to a friendSilent but deadly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent but deadly, this machine rocks our world with first class efficiency and power.
I would recommend this to a friendWaste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years in and the glass to the door broke out of nowhere not to mention this thing runs across the floor no matter what size the load is. I regret this purchase. Dryer is cool but the washer sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PamelaS,
Hearing what you went through about your experiences is saddening. We would love the opportunity to speak with you about your washer and provide the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146970782) to help our team pull up your information when you message us.
Thank you.
-Kimberly
best washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works and washes very well. Luckily I got it at a very good price when they were on sale
I would recommend this to a friendThoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is nothing short of amazing. Really one of my best appliances purchases.
I would recommend this to a friend