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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3438 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,438 reviews
  • Rated 5 out of 5 stars

    wonderful washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this washer. Cleans clothes great an is so quiet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not worked properly since purchase. Doesnt spin out or drain properly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the significance of having a washer that works at its best, Cinderelladtg. Let us help you fix your unit and run it at optimal performance!

      The most common reason a washer won't spin is that it's unbalanced. A Ub or Ur code can indicate this. Ensure your washer is level and your laundry inside the tub is not weighted heavily to one side. Learn more from these details.

      Samsung washing machine won't spin:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      You may also watch our youtube video about "What to do when your washing machine doesn't spin":
      https://www.youtube.com/watch?v=0D13Fhc07hQ

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Samsung washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      What to check if your washing machine doesn't drain:
      https://www.youtube.com/watch?v=pD9Pg6UU3Aw

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145309158, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung Washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s the best machine . We are very happy . Very quite and work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so much that I have both the top loader and front loader!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for its price. It washes well and doesn’t make a lot of noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with multiple modes and good capacity to reduce laundry loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price and I’m very happy with the performance and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Both were a lot quieter than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a Great Price. Very quiet I hardly can hear it running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and runs as expected. This washer does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this washer. I'll order it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great! Have had it for a few months now and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer works great affordable and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced very affordably. I like the modern look with the chic colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine great machine great machine great machine great machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good look but not sure about quality yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not too loud, so far so good, hopefully last for long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great I really like the music tone when it’s done washing or drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great service. Would recommend this brand to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this washer is the best thing I’ve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer is the best thing I’ve ever bought

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK! Samsung is J U N K!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE!!!! Brand new and is stuck on rinse cycle. Gets to 10 mins and stays there, rinsing and rinsing. Just adding more water and not draining or spinning. My dryer from Samsung, arrived DOA. What useless crap. And terrible customer support.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Renae,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry between our busy schedules. We apologize for the inconvenience of the washer not draining and spinning. Usually, improper installation or balancing of the washer is to blame. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      The washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Samsung washing machine won't spin or won't stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      If a reset is needed, you may click the link below for a proper guide on how to reset your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00087882/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144620157

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung