Customer Ratings & Reviews
- Model:
- WF45T6000AW
- |
- SKU:
- 12372867
Customer reviews
Rating 4.5 out of 5 stars with 3438 reviews
(3,438 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Washer broke in 1 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is bad experience. The washer broke within. 1 month . As it’s under warranty Samsung said they replace it instead of repair. It’s been month now I am waiting for replacement. This sucks..
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VamsiPathuri,
Thank you for your review. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please get in touch with the Samsung Customer Service Department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144844069, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Rated 1 out of 5 stars
Terrible Delivery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great! Until you want to move it. Delivery drivers DID NOT LEAVE THE SHIPPING BOLTS! Good luck getting the proper part number to order a new set (at over $100). I was transferred to 4 different departments by Best Buy and no one could help me. Avoid at all costs.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your delivery experience with your Samsung washer.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Rated 4 out of 5 stars
Efficient and Mostly Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 4.5 cu. ft. high-efficiency front load washer performs as expected for its price point. It offers good capacity, efficient cleaning, and the Vibration Reduction Technology+ helps keep noise and movement to a minimum, especially during spin cycles. While it can be a bit noisy at times, it’s nothing you’ll really notice unless you’re in the same room. The smart features are a nice bonus and make monitoring and managing loads more convenient. Overall, it feels like a solid, modern washer that delivers reliable performance without major drawbacks. For the price, it meets expectations and is a good option for anyone looking for a dependable, feature-rich appliance.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
So Quiet!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is so quiet, I kept going downstairs to see if it was working. I had a Maytag Maximum that cost me $1,000. Bought it in 2012 and it has broken down twice. So I looked for a new one. The price is right and we don't need all the bells and whistles (it's just 2 of us). Extremely easy to unpack and set up. One thing I noticed is that it has some features that you find on high end washers. It makes sure the load is balanced and it has a filter at the bottom of the washer. Here is the clincher. IT CLEANS MUCH BETTER THAN MY MAYTAG! The little song it plays when the wash is done is a nice little touch.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend Rated 5 out of 5 stars
Front loader washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. Where do i start. I love this washer. It cleans your clothes very well. And the spin cycle is powerful to the point when the cycle is complete the clothes feel like they somewhat dry
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer but has had a leak on the bottom of door housing. Wouldn’t recommend!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that a leaking washer can affect our laundry experience. We'll be pleased to help fix your Samsung appliance.
I recommend checking the resources below for troubleshooting steps to try when your Samsung washer leaks.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
https://www.youtube.com/watch?v=jgKRn1xR_qs
You may also check page 52 of the user manual for other recommended actions for a leaking washer.
https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145177530) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Love it ……………………………………………………………………….
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t disappoint, love the features they have like the touch buttons instead of pressing.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor Manufacturing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years after purchase the bearing started to go, not likely to purchase again.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to learn more about what happens with your Samsung washer, LaurieC. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great matches my existing dryer and was delivered quickly and very helpful
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is amazing it is the best one I have ever owned.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend Rated 1 out of 5 stars
Loud and leaky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud, started leaking a couple days after i bought it. Return.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gtg724,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.llo ve my washing machine,easy to use and use less water and soap
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend Rated 1 out of 5 stars
Rough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floods a lot. Took forever to set us since the company won’t do it.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is leaking.
To help you with this, I will provide a link that indicates an article if the Samsung washing machine is leaking.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ting/TSG01001032/.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144638656
^Rainly
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer it is fast and quiet...........
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very quiet and easy to use! Set up was easy!
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great long-term purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was a great selection for the price. We needed something quickly and after lots of research we decided on this one and it has been a great purchase so far. No complaints! It is quiet and the cycles clean really well.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 4 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How much can (any)one get excited about a washer? It does the job, it's my third front loader, so the water saving, spin speeds, etc. are not novel to me. The build seems inferior to my previous Kenmore and LG. It lacks sanitary cycle, in comparison to similarly priced LGs. Vibration is OK on concrete floor. It is not the quietest, but not an issue as it is in a closed niche. The chirp at the end of cycle is very long, but not unpleasant. Clothes come out as clean as we are used to. Bit worried that the front touch panel will go after a few years and likely be cost prohibitive to fix. All pieces, whether plastic or metal (and by extension I imagine electronics) appear to be of inferior quality with each new model, regardless of the brand. It is devastating that nowadays even Consumer Reports considers 8-10 years to be the expected use of a washer, very irresponsible towards our one and only planet.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
great washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine seems to be as good as the last one. I haven't yet figured out how to get the my cycle programed into it. But it is a nice machine, does great.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Love this Washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic for a great price! My clothes have honestly never been so clean. I had a pair of pants with a stain from olive oil that I was unable to get out despite washing multiple times in our previous washer, one wash in this washer and it came right out!
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend



















