Customer Ratings & Reviews

I would give this washer 4 stars except for the fact that I wash with cold water only! Every cycle we have to set the temperature for cold or we get a 4C alarm! Very easy to use otherwise, very quiet and reliable! I still have the older dryer, it’s still working

Smooth sailing. After working with a 15 year old washer / dryer, it's amazing to see the differences. Loads go much faster and the spin cycle is not quite as noisy (although noisy on the highest spin). Although it doesn't have the bells and whistles of an app or special place for pod washer tablets, it gets the job done. If my washer / dryer was exposed (not behind a closet or door), I would have gotten the silver or other color because the white just looks plain. But for our purposes, only we will see it and it gets the job done. I'm short and I have to step on my toes to reach the dryer, but that's not a big deal to me. The one real annoyance is the ridiculous song that plays when the load is done. We sometimes forget to silence it and when we do, listening to that song play for 30+ seconds is pretty annoying. Other than that, good machine!

Well, you get what you pay for. I originally bought a wash tower that I could pick up on a Tuesday. This was a Friday. Saturday, I received an E-mail saying it was pushed back 2 weeks. I cancelled that order and called customer service who found me this set in Erie, Pa. that I could pick up on Sunday. (Open box set, discounted) I drive all the way to Erie, no open box, for 500$ each only new for 750$ each. Got them home and the washer was dented up. Fixable. I live too far for delivery and installation, so I had to do it myself. *When you stack these, the electric connection is at the top of the dryer. If your receptacle is attached to your baseboard, you will need an 8-foot appliance cord to reach. I ended up having to buy 10/3 braided wire and a plug and make my own. *Here's the good part* These units are VERY TALL. When stacked, the dryer buttons are 6'6" from the floor. No kidding. My wife is 5'3" tall. I had to buy her a step stool so she could reach the dryer buttons. Here's a pic.

Absolutely in love with this washer, definitely recommend if you’re looking for a new appliance. Perfectly pairs great with the dryer.

Nice looking washer, Good features, like alarm when load is done, different times of wash, and level of soil of your load, easy DIY install, fast delivery.

We purchased the Samsung Dryer a year ago, and it's still running perfectly. I wholeheartedly recommend the Samsung washer to anyone in the market for a high-quality, efficient, and reliable appliance. It has far exceeded my expectations in every way, and I am absolutely delighted with my purchase.

The washer looks great and is very quiet! It is easy to use .

Excellent quality and better price. My wife like so much.

The Samsung dryer itself is perfect and works great. My only complaint is that the power cord is about a foot shorter or more than my old one, which forces the dryer to sit further forward and takes up extra space. I’ve tried reaching out to get my old cord back or purchase a longer one, but it’s been difficult to get assistance. For that reason, I’m giving it four stars instead of five, once I get the right cord length, it’ll be exactly what I need.

I’m oddly obsessed with this set just because of how well the washer cleans the clothes and it uses so much less water than a top load washer I also appreciate the moisture sensor on the dryer when you select the normal cycle it will power off when the clothes are dry no matter the remaining time left this washer is also designed to use less detergent I feel as if they came at a fair cost as well I also really admire how the washer Dosent walk forward it’s nerve wracking when washers walk forward but this one handles the clothes pretty well

This washer machine is amazing. Its quiet, powerful, quick in less words extraordinary. I had over 10 large bags of dirty clothes and i was able to washed them all in 5 loads. They came out clean almost dry. I also used to clean my guinea pigs sheets and not even a trace of any hay to be found. Better yet it self cleans it self automatically. Love it.

This is a really good washing machine. It gets the job done plus it has awesome features. The only issue that I do have is the spin cycle gets violently powerful and kind of loud.

I’ve been using this washer for a few weeks and am very impressed. It’s quiet thanks to the Vibration Reduction Technology, and the smart features are incredibly convenient; starting or monitoring cycles from my phone is a game-changer. The 4.5 cu. ft. capacity handles large loads easily, and it looks great in black stainless steel. Clothes come out clean and fresh every time. Highly recommend!

Love my new stackable washer/dryer set from Samsung! It fits perfectly into my laundry closet. I’m sure the quality is equivalent to my previous 14 year-old Samsung set.

This Samsung washer is a fantastic appliance that blends advanced technology with convenience. Its vast capacity allows for bigger loads, saving time on laundry day. The "Vibration Reduction Technology" ensures quiet operation, making it perfect for homes with limited space or shared laundry areas. The smart features, including remote control via the SmartThings app, allow you to monitor and control your wash cycles from anywhere. Very cool feature! With its sleek white design and energy-efficient performance, this washer is a great choice for anyone seeking a reliable, modern laundry solution. After two months of use, I am loving this washer.

Love this washer! I have no complaints, Samsung always delivers.

We like this washer. After the test wash, we did 6 loads of laundry. We experience an odd noise when we washed the bedsheets and towels together. It seems like the rubber gasket was pulling during the spin cycle. It did not occur on any of the other wash loads. It is easy to use and the display is easy to read. The only issue we have so far is that the control panel is extremely sensitive. Our storage cabinets are above the washer, and if we brush us against the control panel to laundry products, we inadvertently change the settings. However, it was not a reason for us to return the machine.

I never experienced a great washer til I purchased this Samsung washer each task cycle is simple and not to mention it’s quiet when washing so please introduce this Samsung washer to your home great appliances brings love to a good home

I love the washer, it's very nice. It is quiet until the spin cycle when it becomes a bit loud. I am disappointed that Best buy is not accurate in their description. It says that a drainage hose is needed and not included so I purchased new fill hoses only to be told when they delivered that it had a drain hose not fill hoses and they couldn't connect it. Very disappointed. Best buy, do better.

The Samsung 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer is a top-tier option for those looking for a blend of performance, smart features, and energy efficiency. Its modern design and quiet operation make it a great addition to any home, particularly where space is at a premium. While it comes at a higher cost, its features and efficiency may justify the investment for many users.