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Customer Ratings & Reviews

$862.17

Customer reviews

Rating 4.6 out of 5 stars with 6591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, quiet operation, and ease of use. They also appreciate its generous capacity, competitive price, and suitable size. However, a small number of customers have raised concerns regarding the spin cycle, overall washer quality, and occasional issues with installation, the door, or the freshness of clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,591 reviews
  • Rated 5 out of 5 stars

    2 months of use - so far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no frills solid washing machine. I particularly like the stainless steel drum and the reduced water use (compared to my previous top load). I wish the rinse was a little more thorough but that feature is customizable. Overall highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as a recommended buy by Consumers Report. And we had to wait about 6 weeks until it was back in stock. Our last Samsung was 12 years old and probably could have been repaired, but it was time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Samsung brand dryer, it is the best. Leaves clothes wrinkle-free with its function that counts. I recommend it 100

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, it works great, very quiet and all the settings are great. I've used it a few times now since I purchased and I had no issues. I believe it is a good buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Irene, I am glad to see you found it to be a great buy with your new Samsung Dryer. We are glad to welcome you to our growing community. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we looking for a item washer and dryer we found the perfect ones I would defenitly recomendéd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    The replacement works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first washer has to be replaced because it got stuck on 11 min in the rinse/ spin cycle .....the second washer works great though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KatieA,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ndndkalbxjalxbb wlzbbsNicole we izbbs hehsvxoebsb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price , its a very good dryer and its actually quicker than i thought , on average it takes about 35 to fully dry my cloth .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this dryer so I’m not sure what to say about it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer and dryer for a month now and love them both! I only wish the washer had a light in it like the dryer but other than I’m completely satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change the lint basket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well, lots of features and options. However, the lint basket is absolutely ridiculous. Hard to open, hard to get lint out of basket once it is open and more lint is gathered on outside of basket rather than inside. If you are not very careful you will break the plastic basket. I also don’t like that I cannot turn off the sounds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very feature full for the price, it has so many drying options and I probably only use 3. The light, and lint trap being well made is appreciated. When you think the alarm is about to end it keeps going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier than my last unit. The heat sensors are great and energy efficient. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent function , works well so far , easy to clean and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old dryer broke down and we decided to just invest in a new one. We went for This dryer and its matching washer. I love the differing settings that get my clothes dried right. Some of the features has taken the guesswork and time out of drying my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been perfect. It’s quick and has lots of options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work I need it to do. Good for the money I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time ever getting new washer and dryer !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was dented and not working after first drop off but after calling and getting a replacement me and my family are extremely satisfied !! Love the new combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set it’s amazing ✨✨ It has lots of space to get the job done quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned. Very energy efficient. It also uses less water. It has a quick wash feature on it and only takes 22 minutes. It's also self cleaning. I want to buy the stackable dryer.

    I would recommend this to a friend