Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 12372867
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the product's strong overall performance, quiet operation, and ease of use. They also appreciate its generous capacity, competitive price, and suitable size. However, a small number of customers have raised concerns regarding the spin cycle, overall washer quality, and occasional issues with installation, the door, or the freshness of clothes.
This summary was generated by AI based on customer reviews.
Good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good replacement for a really old good dryer. Dries as expected. Hopefully lasts for a long time.
I would recommend this to a friendWorks like a dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well although waist bands are still a little damp if using the auto sensor cycle. If I am washing a lot of sweatpants, I just run it for another 20 minutes to make sure everything dries all the way through.
I would recommend this to a friendGreat service and good looking washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to use . The service at Best Buy was very good and they assisted me in very timely manner.
I would recommend this to a friendGreat buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, very reliable and sturdy. Would definetly recommend if you are looking for a reliable product
I would recommend this to a friendGreat Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best team team that installed it was lovely and informative. We liked our new Samsung Dryer.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Samsung previously decided to buy again the dryer did not dry properly. It took two hours ordered another one did the same thing switched to whirlpool no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DebbieS,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the dismay about the dryer's drying performance.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new samsung washer and dryer. It has great functions.
I would recommend this to a friend- Cons mentioned:Spin cycle
Buyer beware....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with this machine since day 1. Only had it a year and have had service techs out 5 times and I didn't submit a service request each time it was needed. I don't know if it is just this particular machine or not but mine keeps getting stuck on rinse/spin cycle at least 50% of the time. I have to manually start the spin only cycle about an hour after I shut the machine office to get my clothes wrung out enough to dry. A total nightmare.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We will work together to troubleshoot and fix your washer not spinning.
We recommend checking the laundry load size and weight, ensuring that the laundry is distributed and that you use the correct cycle.
You may watch this complete video about the washer that won't spin, and this includes a link to read more about the washer that won't spin:
https://www.youtube.com/watch?v=0D13Fhc07hQ
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
Washer cycles, settings, and features: https://www.samsung.com/us/support/answer/ANS00061937/
The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort), page 27 (Determine the load capacity), pages 35-37 (Cycle overview and Cycle chart), and page 49 (Does not drain and/ or spin) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164220203/WF6000T_UM_DC68-04006H-03_EN_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145777252, to help our team pull up your information.
Have a great day.
Melardo
Great machine just need to be taller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement dryer and this was the perfect fit. However, it is on top of the washer and is a bit high to reach the buttons, something you should consider. I am 5'3 and it is difficult to reach the higher buttons on this machine.
I would recommend this to a friendWorks as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job it’s has an issue where the timer won’t count down and it keeps rinsing then I have to unplug it and start over it’s more of a hassle to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washing machine in your home, MiguelF. Let's get this taken care of.
Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks for tips.
Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149892123, to help our team locate your information when you message us.
Have a great day.
-John
- Pros mentioned:Capacity, Ease of use
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pretty and big inside and easy controls. Its a gas dryer and dried the clothes pretty fast
I would recommend this to a friend Love this dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. It works so good and is my favorite purchase this year. Best Buy made the purchasing experience wonderful and were so speedy with their delivery. They arrived on time. I have no complaints.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good. The color matches the dryer. The delivery and set up was very good and efficient.
I would recommend this to a friendEverything I need
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this for the past 8 months and it has been flawless. Quiet and dry every time. No complaints.
I would recommend this to a friendJust ok not great avoid
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok wouldn’t recommend it to someone else especially the service on Samsung. These days has gone way down. They sent some guy that doesn’t even speak English and never corrects the issues go into a whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can't imagine the inconvenience the service repair has caused you. We'd be delighted to speak with you directly and discuss what options we can provide.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148661246) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great due to the many settings. The only thing we haven’t figured out how to do is to turn off the reminder bell that will ding until you take the clothes out of the dryer.
I would recommend this to a friendI was hoping for a better deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been excellent. I tried open box at first and unit can badly damaged and made so much noise I though neighbors would eventually call the police. $250 more I got a new one
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive but got the job done. Purchase this set and it works great so far.
I would recommend this to a friendLove it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine! Quick and quiet dry time. Plus who doesn't love Samsung's tune that plays when it is finished.
I would recommend this to a friend- Pros mentioned:Overall performance
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just got it, all new items appear to be fine..tenants seem to like it so far so my yes's and no's at this point mean nothing but there is no way not to answer those questions
I would recommend this to a friendBrand response from Samsung
Posted .Hi there review, I would like to say congratulations on your tenants new Samsung Dryer and appreciate you taking the time to share you feedback. We are happy for your tenants and appreciate being the choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad