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Customer Ratings & Reviews

$862.17

Customer reviews

Rating 4.6 out of 5 stars with 6591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, quiet operation, and ease of use. They also appreciate its generous capacity, competitive price, and suitable size. However, a small number of customers have raised concerns regarding the spin cycle, overall washer quality, and occasional issues with installation, the door, or the freshness of clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,591 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! However it arrived dented and the crew didn’t want to install it due to my condo being small and it would have required some sweat -equity!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but had overflow issue within the first year. It was fixed under warranty

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jean,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Nice upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 10 year old unit and the little upgrades are a plus for us. It washes a bit faster and seems to be quieter as well. Had it a month and we are pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gas Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had this when I lived in my unit. But tenants say it’s good and efficient so glad it’s a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would buy again. Samung is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recently set, exceeds our expectations. Great delivery and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Is energy efficient and does a great job. After you wash a load, keep the door open to dry out the residue water

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub par in terms of functionality and convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine looks great and cleans well but the controls are very clunky and not very efficient. No way to turn off the annoying beeps, no way to save a program (you have to set every time), no way to to delay a wash for later in the day to take advantage of lower utility rates. We definitely wish we hadn't bough this machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jason S,

      We appreciate you sharing your feedback about this model. We'd love to assist you.

      On pages 31–33 of the model's user manual link below, you can check out the steps to operate the washer, which include the instruction to turn the alarm off.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      Also, please see the link below about the steps if the Samsung washer's button doesn't respond. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146879638, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Washer power button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both my washer and dryer in October and I’m in love with these two except the power button on the washer erased 2 months later, now it’s blanked no logo on it anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set good price and we had great customer service at the mall of nh location!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Clothes Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and quiet. Absolutely love the Clothes Drying machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer and dryer. Dryer dries on 30 minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like that it's energy efficient and is packed with features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung enough said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the washer and dryer one month and all is fine. The install was easy and love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few months now and it is very quiet and does an excellent job. The only critique I would have is that there appears to be some water that found its way into the detergent area through normal use that never seems to clear. The drum is a little smaller than my last washer, which means more loads, but it also runs quicker.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to wipe out the bottom inner ring every time I do a load of laundry is frustrating considering the cost of the machine. Other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know, Alicia! Samsung is always grateful for useful feedback like yours. We're glad to have you as a customer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent / Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Samsung Dryer is excellent. Dries clothes in exactly 1 cycle, had sensor. Bought during black Friday sale for a great price. Very Happy! Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't explain how I love this product. I will never go back to top load

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good selection of drying options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it many times yet, but the feature that I appreciate most is being able to easily choose low heat, or drying that's specific to the load, while still being able to just set an amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JefferyD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. Salesperson, Stanley, was very knowledgeable and helpful.

    I would recommend this to a friend