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Customer Ratings & Reviews

$862.17

Customer reviews

Rating 4.6 out of 5 stars with 6591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, quiet operation, and ease of use. They also appreciate its generous capacity, competitive price, and suitable size. However, a small number of customers have raised concerns regarding the spin cycle, overall washer quality, and occasional issues with installation, the door, or the freshness of clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,591 reviews
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washer that clean your clothes so fresh and clean with no stains on clothes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Features and Stylish but beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now on my 2nd Samsung Dryer -the first one was delivered fine and once I turned it on we quickly realized the tub was not installed in dryer correctly - it scraped and made horrible sound. Best Buy picked up and delivered another one promptly. The Timed Dry feature does not work. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MaryH, thank you for choosing Samsung for your dryer needs. We are saddened to hear that you will be returning your dryer as the time dry feature is not working. We look forward to working with you in the future.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fast drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other dryer died. I bought this one, received it in 3 days. It works great!! I love it. Even plays a tune when it’s done! Plus it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent washer that works great and is a huge value for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'll Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Delivery was on time Except we had to wait another week. The delivery personnel forgot the stacker kit amd was not able to install our unit. Therefore we had to use laundry facilities to clean our clothes. Other than that set up was good amd we love our stackable washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyer does everything I need it to do. I has some very options to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer to match the new washing machine. Works great and is a great value at the price. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer is not only pleasing to the eye but incredibly easy to use and extremely efficient. A standard time for my super load is just over 40 minutes and my clothes have never felt so soft and fluffy. It's happy little tune when a load is done is also easy to disengage if you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is the fact that it is loud. Love the quick cycle, 20 minutes you are done if it isn't a heavy load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like what the description says. Awesome machine and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The workers were knowledgeable ad professional. They were finished within an hour. I love my new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dads home, when his washer broke down. He loves it so far. No issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dependable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer broke within 3 months. Had to call Samsung because BB extended warranty was not yet in effect. Service came within in a few days but was unable to repair. The recommended replacing the unit. We said ok. So we have been waiting for 3 weeks and still no washer. The Rep told me this morning that the time frame was 21 business days! Why did they not tell me that before? One rep 2 weeks ago called me every day for 4 days to only tell me it was approved and would take 7 business days. That time went and I called again. No trucking company was assigned (should have been 2 weeks ago) so the lady on Tuesday assigned one. This morning I called and was told no unit was available from that company and another would be chosen. What a JOKE Samsung is. I will never buy Samsung again! This has been a nightmare. I'll go back to ABT who has superb service. Absolute Horrible service here, would not recommend to my enemies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer got it as an open box and it was like new when I wen to go pick it up. The price was half price so it was nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To soon to really give a review maybe at a later date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Had it for almost a year. Very dependable and haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG SMART Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice… live the LG smart washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume, fast washing and energy efficient, a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It uses less detergent than my old one but my clothes look and smell cleaner. It’s so quiet and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good! Has sensor dry and turns off by itself

    I would recommend this to a friend