Customer Ratings & Reviews

It was so great I bought from online and they brought in my house and they set up everything for me . I really so much appreciated it. And were using every day and it’s go great smells clean that’s perfect . I’m telling everyone to buy it from Best Buy all machine that we need . Thank you

If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.

Great washer for the price. Works well, does the job, reasonably quiet. My 3rd set of Samsung washers and dryers I’m very happy. Wish it had a towels cycle.

My old LG had handle points on side. This one doesn't. And it is heavy. As a result it was a struggle to get into the pan. Warning there are sharp metal screws pointing down and if you try to lift underneath they will slice your finger. I know. Blood everywhere plus a visit to the doctor for closing the wound (my finger prints will never be the same). My old LG had a nice plastic cover on bottom so this would never be a problem. Otherwise it is a nice system; Washes the clothes just fine. Only complaint is there is no prewash drawer to add Borax - this is important with 3 hockey players gear. Just plan the installation carefully if you are doing it yourself because the wait for installation is so long from Best Buy.

Machine is working fine. Great deal. The delivery was awsome.

This wager machine fit a good amount of close and also works well very easy

Love my new washing machine. I love that it washes so quietly and makes my clothes so much cleaner than our old washer. Getting this machine was the best decision ever. Hopefully it’ll last us some good amount of years.

Always impressed with Samsung products. Simple to use, does a great job washing, even for my comforters and quilts. I used to dislike front-opening washers because of mold build-up in the seal. I have not had any issues with mold at all.

Great service, delivery and installation was performed professionally, the appliance has been working as advertised.

Great washer for the price! Replaced a much more expensive GE and have been pleased with this Samsung. Has all the modern cycles and features, quality and durability are yet to be determined but initially they seem solid.

Since we had to get a dryer for the house we just bought... I also purchased this matching washer for it rather than wait since this one is also on sale!!! It washes better and uses less detergent and softener. Glad I got this to match my dryer.

Excellent. We made the mistake to get a top-loading one and it did not wash the clothes well. A night and day difference with the front-loading. This is a perfect washer - white colors come white; many functions; easy to operate.

Very nice washing machine. Works well. Just want to mention to anyone who buys this or any washing machine. Remember to take out all the shipping bolts behind the washer. That may be the single most important thing when installing the washer.

I bought both Washer and Dryer and I am happy with both. They are large enough to do all our bedding, with efficient cleaning and drying times

Great bargain price, but required purchase of both washer and dryer. We did not know until washer was delivered that it was not compatible with our dryer because it was a different brand. We had to return the product.

Great product. It is nice to sit on, when he is washing my clothes. Good machines, almost as good as Charlie.

Such a good machine- effectively cleans and is not loud. Its super stable and has yet to not be able to wash larger loads.

This is probably the best washer I've ever owned. It's very quiet, has many selections to choose for your specific needs for every kind of load, spins the clothes to as dry as possible--and it does a great job!

Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

Good price for a quality washer! To think that it’s from open box… I really love it!