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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,590 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine ever well Woth the price point!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the washer. The sound the washer does when the load is finished can be annoying if you let it be. We now just laugh at it. My only complaint is that Samsung moved the bracket holes to hold the dryer on top over just a half an inch. (my current dryer is a Samsung from 2009-the matching washer stopped working but the dryer is still going strong). I feel like Samsung does this on purpose to make you feel like you have to buy a matching pair. We made it work but ill take off a star for that. Best Buy was 2 hours late for the delivery. They said they would be there between 12-6 and showed up at 8pm. Just a heads up if you are getting it delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Metin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Good product, on time delivery, kind service attendants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my washer /dryer and also with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great at drying cloths. The controls are pretty intuitive and it dries cloths in a reasonable time. Would have given five stars but it has an overly long (about 15 seconds) chime when it is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and friendly service! Just had a few weeks so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung 4.5Cu front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use several times. Quite good, lower noise, lower vibration, easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New home new appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size, drying speed, not to big but also not tiny, no bells and whistles to take away what it was intended to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, awesome job and gets my clothes nice and clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Known Control Panel DEFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 STARS should be an option. The letters and numbers are wiping right off the control panel, as if they’re written with marker. Samsung customer service said “make sure my hands are dry before using” and “not a defect”. I see online forums mentioning this same problem dating back to 2017. Is this their fingerprint resistant technology!? How insulting that this multi billion dollar company tell it’s consumers it’s our own fault for using a washing machine with wet hands!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand you want to maintain your washer in its pristine condition. Let us help you out.

      Please refer to page 48 of the washer's manual under "Cleaning the exterior":
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147577549, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great clean clothes perfect fit in laundry room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy & Efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new dryer and this one had extras with a price that was really good. The bells, whistles and settings are different from any dryer I've had and it functions very well based on the setting you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended, Good Washer/Dryer equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good product to use, easy control, well washed, very clean design. Highly recommend for people for decent load amount of laundary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I have had them over a year and no issues at all plus my clothes comes out wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..it works fine roomy and efficient my sales person was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer so far. Its quite and smooth and doesnt shake. It spins the water out of clothes really well, also its looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer Looks Good, Works Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer works well with it's matching Samsung washer. The pedestals fit very well and are sturdy. They fit perfectly in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this washing machine. It is extremely cost effective while operating and also qualifies for $75 rebate. Clothes come out perfectly clean in efficient time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , best quality, I got it for my friend and she is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it, drys real good will recommend to others especially that it’s a quite one

    I would recommend this to a friend