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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4866 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,866 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it! It's quiet and efficient. And the installers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we looking for a item washer and dryer we found the perfect ones I would defenitly recomendéd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - dials are printed with large enough lettering to make cycle selection easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying washer/dryer so much. Easy to handle. Very good Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time Front load washer buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit nosier than expected but washes good and quick no other issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Works so much better and cleans great. It is definitely a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ever!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this dryer!!! I just purchased this, but I’m so impressed with the quantity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer. Now I want the Washer to match. Unfortunately my washer is still working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it will recommend it to everyone it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, washing settings understandable, uses less water and washes well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of Waiting and seeking resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JacobS,

      We appreciate you taking the time to share what’s been happening, and we understand how frustrating it is to deal with an ongoing spin-related issue—especially when you’ve already invested time and effort trying to get it resolved. We’re here and fully willing to help you move this forward so your washer can operate the way it should.

      To review your case in detail and provide the next steps for your unit, please reach out to us through the channels below. Our team will be ready to assist and continue the support process with you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548242) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Bitton A

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine works well, excellent choice of u need stacking

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect load .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent! Perfect for my family size . Easy to work with and understanding the manual .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and stable. Love it! Also qualifies for a $100 rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not your doing laundry in your knees! Washer door does NOT reverse! Left hand open only. Only negative. Chose against stacking nc sonlow. Free set up and delivery was awesomeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I really am satisfied with my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy from Best Buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very easy to install, the delivery process was very convenient. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly...great price and love that it is stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new machine it’s so smooth the best ever

    I would recommend this to a friend