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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,590 reviews
  • Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always a great buy. The delivery was awesome easy set up and great on doing the laundry I stacked the dryer on top and it saves a lot of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t support products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product from Best Buy. Had to wait to receive the item. When it came, my schedule is full and did not have the opportunity to install it immediately. Several weeks went by before I did get it installed. The product was defective and would not fill with water. Contacted Best Buy about an exchange and they said since it was past 15 days, there was nothing they could do and that I would have to go to the manufacturer. Did not run one load of laundry through the washer. Awful customer service I would suggest going to a retailer who will stand behind what they sell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BRENTN,

      It’s exciting to have your new washer installed and ready to use, and we understand what you’ve experienced as you look into the available support options.

      This is usually related to simple setup or connection points, like the water valves, hoses, or small filter screens. The link below shows step‑by‑step instructions to help your washer fill with water properly:

      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      If you need further assistance, you can connect with us through any of the options below:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: https://m.me/samsungsupport
      3. X: https://x.com/messages/compose?recipient%20id=18768513
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please have reference number 1152558424 ready when you contact us so we can assist you quickly.

      Samsung truly values your business.

      Jeffrey
      Samsung Care Samsung

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and much larger than expected, works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product, having a dishwasher at home is a life saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a learning curve with this dryer, but I think I'm getting it. The lint filter is better than the one on my old dryer. I had a time figuring it out, but now am fine with it. The best thing is the door that opens to the side. I have back trouble and emptying the dryer always made my back hurt. With this dryer, I can reach the back of the tub with no contortions. It saves a lot of pain. All in all, I like my new dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent quality for the price two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price and service with fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My New Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and quiet. Great space saver. Try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just enough features and does a good job cleaning clothes/ bought the stack kit and there is NO vibration just as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it almost years ! Still saving a lot! I recommended give this washer and dryer !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer! Efficient and pretty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing and looks nice in my laundry room. I love the child lock feature and how well it dries our clothes. It is a smaller drum than our last dryer but it gets the job done well and I look forward to getting the washer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fast dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer dries fast and is very quiet. I would purchase this dryer again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Everything is good. Easy pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good till now. Hopefully I don’t have to use the protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great so far. We have been using it frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught these on a sale. Overall I am happy but have occasional vibrations when spinning at the end

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST WASHER EVER!!!!! Y LOVE THE BRAND LG ITS AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Delivery and installation services are on time and great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great after past few yrs would biy again from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cvs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only way it could be better is if there were a dependable parts and repair service in north America for it... you basically have to treat them as throw aways because you can't get parts or a get a repair service to work on them, but they do last five or more years on well water and doing 10 loads a week on average (5 kids)

    I would recommend this to a friend