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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,824 reviews
  • Rated 5 out of 5 stars

    Amazingly Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a brand new set before I can do 3 loads in the time I used to do 1! Make sure you leave the doors open front loaders can get mildewy and only ever load 1/2 full to take care of them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has worked well for the short time I've had it. Couldn't beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice set.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, efficient set. It was very easy to schedule and install the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! At first we had a bit of difficulty using it because we weren't aware that the plastic bolts had to be removed but afterwards and since its been excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It gets my clothing very clean I love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT SAMSUNG WASHING MACING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its Great easy and simple too use and THE MACINGS LOOK GREAT IN MY APT.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BestBuy purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine does what it says and works great so far so good, BestBuy Team members were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Do not buy - shakes like crazy during spin cycle.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Samsung washing machine lasted almost 12 years so I thought going with Samsung for a replacement was a no-brainer. Sadly I was mistaken and will never purchase a Samsung product again. The machine cleans the clothing fine, but it shakes so violently during the spin cycle that anything on top of the machine falls off, and the spin cycle is extremely loud. Samsung has sent three technicians from two companies to investigate why the machine is doing this. Technician #1 said there was no error code, so therefore no problem, but he agreed my machine was shaking worse than he'd seen. Technician #2 wanted to replace the shock absorbers, but said I was out of warranty so it would cost nearly $500 (I'm not out of warranty, Samsung opened the repair ticket incorrectly). Technician #3 acknowledged that I was under warranty but saw no problem with my machine. Interesting that a problem is discovered when it's believed I'm paying out of pocket. Samsung's answer is "don't put anything on top of your washing machine." Needless to say, I hate this machine and Samsung's customer service is awful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144129256) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect buy, just what l needed. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good front loading washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer. Not too loud, efficient and I like that it plays musical notes when done instead of a horn

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good functioning unit that is relatively cheap. Has all the basic functions that a it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Washer is has so many options if I have a small load no problem. It is supper easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very aesthetic works well so far. Easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is easy to use, including loadn and unload

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and holds larger loads. Easy to use and great value

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with the washer. Its durable, quiet, and clean clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it delivered, Hooked it up. And it's been working great ever since. Haven't had it a month yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast ciclos. Economic in water and electric

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My clothes have never gotten so clean!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve washed clothes in laundromats and other washers and with this washer I’ve gotten the cleanest clothes ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one minor problem, the decal on the start button was starting to fade while under warranty. Called Samsung and they got someone out right away to fix it and while he was there the tech went through everything and made sure everything was OK. Our previous washing machine was a Whirlpool, contacting them for warranty service was an absolute nightmare so I really appreciate how easy Samsung is to work with.

    I would recommend this to a friend