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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 2686 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,686 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Brad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, does a great job on the clothes. This is our second set of Samsung washer and dryer and we are satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticking with what has worked for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ten-year old Samsung washer finally gave out (sprung a small water leak after years of hard service). Could have gotten it repaired but decided to buy a new one instead -- same size, same features. Will be perfectly happy if the new one serves as well as the old.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing works great so far. It’s only been a couple of weeks. It is large enough for my king size comforter which saves me from going to laundry mat. The only thing I do not like is that it does vibrate a lot but it catches that it is starting n fixes itself. I just hope over time it does continue to do that. My laundry room is very small so I can not have it moving too much. I had Best Buy install and I am not sure if they put all of the legs on the bottom correctly since I found one piece on the floor after they left. I do have an extended warranty so if a problem arises I will address that issue. It is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    decent deal cost vs quality/Functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this one lasts more than the one its replacing... but as for the current time, works pretty good, somewhat quiet.. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised and more. It's quiet, washes the clothes very well, and saves me on money with my water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Very easy to work with and works awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Really good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the large capacity and the effective spin cycle. I have not used any other setting except normal as yet. May do an update if the other settings are not good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek appearance, great quality. I had no idea how loud my last machines were until upgrading to these. Great capacity. Total tech came and set up the new ones, moved the old ones to the garage, I didn’t have to do a thing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, and efficient. A good investment, but will have to see how long it can last, as I just bought in for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, this thing is huge and quiet. Great whites program and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets my laundry clean and is simple to use. Wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung 4.5 Cu. Ft. Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great clothes washer. I bought a new washer a few years ago and was not happy with its performance. But once I used the Samsung Front Load Washer I realized just how much better it performed. Towels that had been washed numerous times but still had stains were now as clean as when they were new The difference was so profound, that it is hard to explain the huge difference this washer made. I highly recommend this wash machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine is doing great. I’m very happy with my investment. My tenants are happy with the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well enough and is pretty quiet. My only complaint is that the options for choosing different cycles and temps is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are enjoying our wash machine that we purchased at Best Buy. Samsung is the brand we have for our dryer and it has lasted well so we decided to purchase a washer too. We like how the washer is simple to use and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washing machine is everything that we were looking for and we were able to get it at such a great price. The delivery process was easy and I can’t say thank you enough for how smoothly everything was handled.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. I love that it washes so quietly and makes my clothes so much cleaner than our old washer. Getting this machine was the best decision ever. Hopefully it’ll last us some good amount of years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine! Can hold a good size load and washes it very quickly and well. We have a large family so we do a lot of laundry. I think this washer will continue to work well for us!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm impressed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this huge, quiet washing machine. It works perfectly and has every setting imaginable. Cleans well so far. Very stylish. Water saving. I ordered a stacking kit (not included) to save space.

    I would recommend this to a friend