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Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,863 reviews
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little washer, so many different wash cycles to choose from. No noticeable vibration even on high speed spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stainless washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding features. Looks great. The install was flawless many useful options works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy M

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung frontload. I love it. I use the steam cycle for clothes that might not come as clean in a normal cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER - VERY EFFICIENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this new washer and the speedy "super wash" feature. I'm finishing my laundry in half the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo is a great salesman! He made the process smooth and easy. JR and Delfino from J. B. Hunt did a great job of delivering my washer and installing it was quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung front loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cute but it skakes real bad and its loud you would think it wouldn't be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our new Samsung washer and dryer. It is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is one of the best I have ever owned. Keeping up with technology in appliances is the way to go. I love the settings and easy access to dispensing the detergent. It also has a chime alarm to let you know the cycle has finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to buy what u need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best product around hands down i will not buy anything eles and the best part is best buy stands by there name best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. Happy so far. I hope with maintenance keeps running for many years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS A SCAM!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item! Best Buy is selling defective equipment. I purchased this new in box and best buy has been to my house at least 4 times regarding this equipment. The 3rd time that they came, the washer was already dented in box. The original washer and dryer wouldn’t start a load and the dryer wouldn’t dry warm.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Nice for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and best price. I bought under sale of thanks giving. I would like to recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machibe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for know, i dont think so will be trouble because i used before than Samsung wash machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sasung Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Washer is amazing. It looks great and works even better. There are so many washing choices. It works great, but don't overload it with too much bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the one with all the bells and whistles that we didn't use, Great product, easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Laundry Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet cleans great easy to operate really like my new Samsung eashet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well and is cost effective. Less vibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far. Can’t complain anything about it. A plus point is smart thing app so you can remote control you machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item to buying work perfect good for the money recommendation to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install Professional and helpful On time too!

    I would recommend this to a friend