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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4871 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,871 reviews
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because there's so many cycle options to select from plus it wash your clothes very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second manager took care of everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First manager made it hard on me. Second manager made things so much easier. In the end, Best Buy took care of my issues and made things right. Only took 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. Its not quite the same as the one we had before , but its still looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Maching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, get's the clothes very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the operation as well as the appearance of this washer. I haven't had it very long and have only used the washer a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything that it is described as. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for me and I love it! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other dryer died. I bought this one, received it in 3 days. It works great!! I love it. Even plays a tune when it’s done! Plus it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product at all didn’t feel that the water filled up enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The workers were knowledgeable ad professional. They were finished within an hour. I love my new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the delivery team❤️❤️❤️They were extremely helpful and polite and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had for a short time. Operation is simple. Has a lot more features than our previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It uses less detergent than my old one but my clothes look and smell cleaner. It’s so quiet and energy efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to receive product, and no real actual time of when exactly product will be delivered…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Works great and goes well with the design of my Landry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the washer and dryer. Everythinh works great. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16346 Taft Road spring lake 49456 MI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and shopping fast The product was new!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    6 hours to dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad product for Samsung, returned and exchanged for GE products. Bedding took 6 hours to dry, lint trap is annoying and overall just disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brianna,

      Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good dryer lots of different settings but for me the auto sensor will sometimes stop the drying process when the clothes are not completely dry

    I would recommend this to a friend