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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4871 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,871 reviews
  • Rated 5 out of 5 stars

    Just what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer and the matching washer which we have stacked. It doesn't have a lot of frills which I wouldn't use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a washer/dryer combo urgently after an emergency disaster with our old washer at home. Found this and love it so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung high efficiency front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to match the new dryer. Works great and is a great value at the price. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and performance. Some body dent’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues 6 months so far.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems after 6 months. Only complaint is it doesn’t allow you to fully override temperature settings for each mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 delivery driver were awesome and really helped me. They can in were respectful and did the job!! They need a raise!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good dryer but buy elsewhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is fine but would not buy from Best Buy again. It took three weeks and involvement of CEO to get delivery issues rectified

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you've gone through with your dryer's delivery experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it is used a lot, took a little bit to find out how to shut off the done signal but figured it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy washer clean clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Intuitive controls, we’re very happy with the Samsung washer. We would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sacks of wash balls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, whatcha want honey, Funny money. It's a well working machine for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans well. It is hard to balance in our old home with floors that are not level. I am happy with the washing machine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer good quality and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, buttons are very sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, love the auto dry sensor. Buttons are very sensitive. I have turned it off mid cycle multiple times by brushing against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve had. I love that you can see how much time ur washer has with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience overall. Would buy from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung front load washer. What I like about this. Is that it have soft touch button and play music at the end of the wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful product a n d great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans much better then my old top load machine. It cost about $100 more but I’ll save that on water usage. It’s a heavy machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is important to follow the manufacturer's instructions and the clothes are very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It also arrived dented up and can't reach anyone for compensation....not even an FU

    I would recommend this to a friend