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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4835 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,835 reviews
  • Rated 5 out of 5 stars

    Washy washy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Washes my clothes. Multiple setting options that are customizable. The only thing I hate is the jingle it plays when the cycle is done. Much too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well! I’ve had these for about 6 months with no issues whatsoever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bosch worked great for 12 years and it was my fault it broke. I am very curious to see if Samsung can beat it. It works great so far, although it’s delicate cycle is much worse then my previous device. The wool was not washed that delicately as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this washer so far. It’s my first time ever purchasing a washer and I decided to go with the front loader. Remember to leave the door and detergent holder open to avoid mold. Also was recommended to not use pods unless you’re washing with hot water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and lots of futures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife love the futures of this appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sherri A Parry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance was just what i ordered. The delivery/instillation team were terrific . Had it done in 20 min. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I got Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the small place, I bought this for my daughter house and she loves it! She connected it to her phone to get updates when her clothes are done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer supposed to have enhanced vibration protection and it spins so uneven it moves away from where it sets. But cleans clothes really well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are glad that the washer cleans the clothes well, KimG.

      Your washing machine may shake, move, and make noise while spinning.

      This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or a huge amount of laundry is in the washing machine.

      You can check the troubleshooting guide below about the Samsung washing machine shaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Here's a video link: https://www.youtube.com/watch?v=ywOrH59K9Rw

      You can also check the model's user manual link below on page 50 about noise and vibration and page 22 about the steps to level the feet of the washer.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      I have provided related Samsung links below.

      Install a washing machine in your home.
      https://www.samsung.com/us/support/answer/ANS00051342/

      Best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung washing machine.
      https://www.samsung.com/us/support/answer/ANS00061937/

      If you have inquiries and needs further in the future, please contact us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145659275, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. Works like a dream and has a lot of wash settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars if it weren't for the Jingle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least expensive set ( I got the matching dryer and stacked them) available. used for several weeks so far, and am happy with the way they work. Quiet. load 'em up, and they clean clothes. Would'a got 5 stars except there is no way to change the annoying little musical Jingle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who helped us was awesome! We love our new washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer ever I highly recommend this washing machine and ask my friends to buy them i im totally satisfied with my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the store associate and the delivery drivers that delivered. Would definitely going back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer was good. He didn’t make any noises I will it’s smooth, eight sensor dry, and sense of washer and it killed loads when it finishes that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn’t work out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product was pretty good. I love the way it washed the clothing and all the different settings it had but after one year of using it, the drum went out so I am so happy. I am so happy that Best Buy was able to exchange it for me and I purchased another one similar to that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer; no issues. Didn't buy them to stack; side by side and perfect! Best Buy installed and instructed on use. Great Experience; Great Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase works as. Expected. Uses about 6 gallons of water less than my old one. A regular load with a separate rinse after the regular cycle takes about 15 minutes longer than the old one. Clothes are clean and soft. I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is working great. It also is a smart washer and have an user friendly app. I definitely recommend this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart washer is amazing. We are really enjoying using it with all of the options.

    I would recommend this to a friend