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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4873 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,873 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washmachine, need less time to dry in the dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration when spinning…………………………………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BenjaminB,

      We understand how you feel about your washer. Let's get the information you need.

      Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with the purchase of my new Samsung washer and dryer! They are perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WasherDryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was defective so I returned it. There was a little my back order date on getting a replacement so I purchased a different product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time a charm.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two times but it finally was correct....We are still Best Buy fans, but looking for a little money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and love the dryer. Has a setting for wrinkle free and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Saves on water usage and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So really debating to get it glad I really did my sister loves it she said is one of the best washing machine she ever got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, has a lot of options which is wonderful. 1 issue i have is the front door doesn't lock when the washer starts working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, the one before it lasted us 10 years. Hope this one is the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. I in particular like the activewear setting because I wear a lot of those clothes throughout the week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Got it in a set with matching dryer for a really good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation can be a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has serious trouble getting it mounted so it does not shake badly, which ended up with the unit being scratched, but it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer runs great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new dryer and this one matched the washer we bought from best buy earlier this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and so much quieter than my last one also quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer. Has a variety of settings. Needed an additional part to install gas connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality built with lots of useful settings. 1 month in with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item exceeded my expectations im really happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer, Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Very quiet. Large capacity, does huge loads with ease. Highly recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the persons came within time They were polite very well organized and finish installation well and nicely

    I would recommend this to a friend