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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4873 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,873 reviews
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another Samsung that lasted 15yrs. Went with this one. So far so good! We like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. I have no complaints. It washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and what a difference it made from our old one. We can fit so much more and I love all the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Choose another brand that will honor the warranty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer makes a clicking should at certain speeds when the drum turns, poor quality control by Samsung, also if you buy online forget about a warranty, Samsung will not accept the online receipt from Best Buy and will not accept the warranty set up on the Samsung website. Very disappointed in Samsung for the poor quality and the warranty registration policies that prevent you from registering the unit for warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142893341. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Dryer didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting g for them to deliver abd then install at another time, tge dryer didn’t work at all! Do they had to switch out the dryer for another brand new one snd gave to wait 10 more days till it can be delivered and installed! Unacceptable

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know how inconvenient it is to receive a dryer that didn't work. To better assist you with your replacement process of the dryer, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity size. Quiet washer. Variety of wash cycles. Love that feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad i purchased this washer. Has quite a few settings on it i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited Best Buy just to compare the prices but ended up buying due to price and speed of delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, bad pully design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, as long as you don't rotate the drum in reverse. The belt for mine had a tendency to pop off. Easy fix, but still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and was in excellent condition. The service was great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this purchase! Machine works great and delivery was smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month now and very happy with it. The moisture sensor is fantastic and will automatically adjust drying time as needed, which means I don't need to keep checking if the clothes are dry yet. Vast improvement over the 20-year-old dryer we had previously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Front load is much better with the minimal water allowed in washers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine Who would think from this manufacturer. But it has great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase works exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great... Replaced a Samsung with a Samsung that was over 10 years old. The new technology is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient gas dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient energy saving dryer. I got the gas dryer. There is also an electricity version

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there samsungfridge, I am glad to see you are loving your new Samsung Dryer. We are happy for your investment and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Very happy with the service and overall purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wash machine for simple wash tasks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the machine for almost a month, it was worked great! Very large drum with simple features. So far so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Quick clean wash, compares well with high end washers

    I would recommend this to a friend