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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,874 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer and it has this new different modes. Just FYI really read the manual before unpacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly quality product. Highly recommend. Will not be discussed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got bad washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open item never used washer and when I first used it.The washer was spinning off balance and squeaking pretty bad and loud…stuck with it because I can’t return it after 15 days

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the significance of a working washing machine in your household, EdwardN. Let us help you out.

      Please refer to the resources below to rectify your washer's concerns. Please click the link and hyperlinks and watch the embedded video for tips.

      Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151286665 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Kinda works prouduct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Would have loved it if it was a little quieter. This also has the same mold problem with any fro load washers so I have to keep the door open for it to dry after each washing cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We work to ensure that your washer is functioning at its best at all times, Sujan. We are here to help you.

      We recommend clicking the resources below for steps to take when the washer is noisy and has molds. Please hover your mouse over the hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please select the best that describes what you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The washing machine has a mildew smell or visible mold:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146572376, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and product, timing of sales worked with my schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is working great so I thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Washing machine. The different settings help a lot with how you want to do a wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our clothes very well! Love it!! I wpuld purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is better using this newer model but get a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer model has been better . Our other Samsung had to be returned twice due to constant noise and shaking .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy with modern features. It got rid of stains my rented set did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Adequate programs for every day family washing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had no issues! Does seem a little loud during the final spin, and annoying to hold to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this it has many functions and it is really quick and efficient at drying our clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    It STINKS. Would not recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like this washer. I’ve had front loaders before so know how to care for them. This one STINKS. After the first wash, my clothes smelled sour. The machine has been put through the cleaning cycle, door always left open after washing, gasket dried… it stinks. My clothes stink and it doesn’t do a great job of cleaning either. I wish I could return this machine. It’s awful. I feel ripped off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ShopALot, I understand you have some concerns with the performance of your Samsung Washer. I know how frustrating it can be for your clothes to have an odor. I would like to help you resolve your issues with some helpful tips to ensure your washer is working efficiently. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/
      If you have any other concerns, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749234. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    A breathe of fresh air…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer and dryer set. It is truly a great value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, LED light inside washer is useful at night, Lots of options to dry. Great on electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washers are great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Cleans clothes well and has a large capacity. Energy saver aswell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door opening is small, the chime at the end of the drying cycle is weak cant hear it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new washer. It’s the matching washer to my dryer.

    I would recommend this to a friend