Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,874 reviews
  • Rated 1 out of 5 stars

    Clothes still smell after washing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front load washer didnt use much water when washing called Samsung and set up appointment with tech he came out advised that was normal for front load washer and said everything was fine using mobile app. Today washed a pair of Jean's and 2 small child size blankets that my little grandson had peed on while sleeping after having washed the Jean's 2 times they still smelled like pee, will never buy front load again, dont believe the claim that they get clean with very little water. That was my concern and was confirmed after the pee smell from the Jean's. Bought the pair washer and dryer in Aug, they were delivered mid Sept have had a service person out once and now this. Yuck dont feel like my clothes will really be clean now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues getting the best performance from your Samsung Dryer. I can help with that and have some information that will ensure that you have the ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product . Samsung has yet to fail me . The ease of operation made it easier for us to teach our kids how to do Laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to move up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an apparently broken dryer and has been a joy to use. Is quiet, efficient, and leaves loads perfectly soft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing dryer. Upgraded to my first front loader and I've fallen in love. Totally recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung products are not worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. Got this one due to the fact that i just purchased a 5.0 cf washer 3.5 years ago and now its not worth fixing (950.00 + maybe a inner drum)and they are not even sure they can get the counter balance that it needs. The only reason i purchased the 4.5cf was that the dryer still works and i bought two pedestal at 300.00 a piece. Hopefully this one last longer!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnmD,

      Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung Front Load Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! We purchased it as a separate set for ourselves and a set for our animals. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My New Samsung Toy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love that it's nice and quiet. The fact that it balances your load first is awesome. Two thumbs uo!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    inexpensive solid dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid inexpensive dryer that gets the job done. Good color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was fantastic, first brand new pair, it's strange how we can get excited over new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer nothing crazy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer that has amazing power it does take some time to finish a load but it gets the job done and most people who have a washer/dryer are not in a rush to wash/dry their cloth unless if you have a lot of kids and have to get them done quick try looking for a dryer that gets the job done quicker. If you can wait for about an hour than it’s a great purchase. I really like how it has a light inside it built in when you open to check how dry your load is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What Happened!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to get down to the ground to drain it,is not the best thing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that your experience has been less than ideal. Let us help you.

      On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent but deadly

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent but deadly, this machine rocks our world with first class efficiency and power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy and rattles, does its job but seems “cheap”

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We make every effort to ensure your washing machine operates at its best, LarryL. Let's get this taken care of.

      Suppose your washer is making a loud rattling noise. Click the resources below for assistance. Browse over the hyperlinks and the instructional video for tips.

      Samsung washing machine is noisy (see rattling or clicking):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147068230, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, really happy with the washer and dryer that I recently purchased. Service and delivery was very good, as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to level. It’s still isn’t level. A lot of money for a product that can’t even be fully loaded. Not happy with this at all. It gets the job done, though. Never buying a front loader again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. There are several important factors that can be causing your problem. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Plastic smell won't go away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of use, it still smells like plastic when I open the door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. We can definitely understand how frustrating that must be. We would like to inquire further about the concern you are having with your washing machine. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064347) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer ! Price was right, delivered on time. Looks Great. Everything you need. Nothing you don't. Happy wife.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washing without water!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed, i was so happy to receive this just to find out it washes without water, and no matter what combination of programs i try, it barely uses enough water to wet the clothes, when i remove the clothes after washing they have dried on detergent on them! We called the service guy from samsung and he checked the software and said all good, this is how it is! I wish i would know this before , i wouldn’t buy this! I can’t believe i spent so much money on this garbage! Also there is no program description anywhere not even online!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KingaH, we understand the frustration when your washer has concerns about filling the water. Allow us to help.

      Below is a link to help you diagnose if your washer has concerns filling with water. Please choose "Washing machine does not fill with water at all and Washing machine does not fill with enough water." Kindly click on the embedded word if prompted by one and watch the video if one prompts.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Please see page 17 under the "Water supply, and page 27, "STEP 4 Determine the load capacity" section of the manual, for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147177515) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my washer and all hit can do. Plus how quiet it is. I recommend this washer to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a title

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Will,

      Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.

      Clothes are not clean after washing:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      The best laundry load size for your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144953048 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung