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Customer Ratings & Reviews

$729.99
Save $80
Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4837 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,837 reviews
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, works great for our large family. It’s in use almost daily. It’s quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ITEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent item. It can fit a fully-loaded load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has work as intended, learning the various manners it can be used is not very intuitive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Carla, I am so glad you are enjoying your Samsung Washer. We are so glad to welcome you to our Samsung Family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .not a big Samsung fan but could beat a deal .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you it gets the job done vlose vome out very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new washer ! Works well a lot of options

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lettering on the front panelis smearing. Can't tell what the button are for. We've only had this machine 3 months. I've never seen anything like this. Expected better from SAMSUNG. Googled this problem and found out it's been going on for a few years. Obviously Samsung doesn't think it's important enough to fix. If all if the wording is gone how would you run the machine? GEEZ! Best Buy said to call Samsung because we didn't buy the extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We had Samsung washer before this one and was 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this for a month, but love it so far! So many options for settings and quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it after three weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it for about three weeks and love it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute junk, broken unusable after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. I bought this brand new, used it for two years lightly (1-2 loads per week, never overfilling, using HE detergent). It broke and sounded like a jet engine. After fighting with Samsung customer service for a month and submitting a BBB claim Samsung finally sent a repair person who said the counterweight was broken and it was not repairable. They said they'll give me a "buyout". Now I'm fighting with Samsung to get a timeline / answers for how this "buyout" is supposed to work. I've sent follow up emails daily for the past week and the agent on the case yelled at me that contacting him isn't going to move it any faster after he told me it would be 1-2 days before I'd hear back. Their products and service are a joke. I'll never buy another Samsung appliance again. Save yourself the headache and spend another $100 for a machine that will last 10+ years, not this junk that is unusable after 2 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      I can't imagine what you are going through right now. Let us help you with your washer.

      Here is a link for troubleshooting steps for your washer that is noisy; kindly choose the one that matches, watch the video, and click the embedded words.

      Samsung washing machine is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147968114) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine dries fast. No wasting energy drying and then drying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my wife says she loves it we will see when we get the water bill. may give 6 stars'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing, i can control from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, The washer is a water saver, and both the dryer and washer are energy savers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Samsung as a company. This washing machine does it all! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front load is so much nicer than the top load o had. Clothes seem to be washed more thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set it works great with no noise. Washes fast and clothes come out supper clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new stove Delivery was on tome and installers were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, easy to use and installed. Also price was good. Noise reduction is good but could be improve

    I would recommend this to a friend