Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,877 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dryer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. Good features and drying sensors and it is very quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this dryer!! Working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and what a workhorse. This would be a tough to top in value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great huge capacity dries well door is reversible

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Product good installation surprise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good, had surprise install situation wit gas dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Great quality and color. Really enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to wipe out the bottom inner ring every time I do a load of laundry is frustrating considering the cost of the machine. Other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know, Alicia! Samsung is always grateful for useful feedback like yours. We're glad to have you as a customer. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good brand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand at a good price. Nice and quiet and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality, value for money, good brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, value for money, good brand. best buy gave a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. It works great and clothing dries so much faster!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Best Buy service ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good washer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" to install even though they knew what was involved in the install. Each time they have to reschedule its at least 3-7 days. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand that the multiple installation delays have been frustrating and receiving a damaged washer. While the product itself may be reliable, it’s unfortunate that the installation process has been difficult.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. Don't know if it's running half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet but wish there was a better alert when cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…. From all aspects. Great quality appliances

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little thang

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the money never an issue. I get these for my flips

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good if your ok with washing with no water

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently Samsung doesn't know you need WATER to wash clothes!! This junk only wets the clothes very little and starts washing! I don't know why companies are so concerned about the usage of water. We are the ones paying the bills! Super long cycles as well. Takes 2 hours to "wash". It also drips when washing and clothes still stink obviously because the washer doesn't use water to wash. I guess the people that rated this so we'll don't mind their clothes stinking and don't need water to clean clothes..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jen,
      I see you are having some concerns with your new Samsung Washer not cleaning your clothes and leaking. I would like to offer some assistance to make sure that you are only getting the best results from your appliance. See links below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      If you need any assistance, feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143293796. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, does all that you expect from a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Best machine to go with, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes quickly and quietly with plenty of options. Good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ones that I've bought. So far they've been good. Cleans very well .

    I would recommend this to a friend