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Customer Ratings & Reviews

$729.99
Save $80
Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4837 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,838 reviews
  • Rated 5 out of 5 stars

    Great clothes washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothes washer and glad that we bought it from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish All the attachments came with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine for the price. Quiet operation, many wash cycles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer and dryer,the stack ability works great for our laundry room.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No permpress cycle When you adjust the water to hotter the cycle does not to the longer wash In the 52 min cycle the machine only ran for 39 minutes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, better with base

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I’d bought the stands before they sold out! Love my washer but it’s too low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good bought it in July and have had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice. Would look at Best Buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Softener drains out

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 8 months when adding laundry soap and softener the softener compartment immediately drains out when you shut it to begin the cycle so annoying and leaves pants extra tightly wrinkled, Hoping this last me at least 10yrs fingers crossed! Since I’ve read there no good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EmeraldLily, I understand how difficult this can be. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the detergent drawer (https://bit.ly/3DmL5HO). For further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143890007) and it will help our team pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Rated 4 out of 5 stars

    Main user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have a save setting for favorites in cycles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Washer , but it wobbles and beat like a drum. This is supposed to operate smooth and quiet. Not pleased with this washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand where you're coming from. Let's move along and elevate its efficiency.

      To rectify the washer's shaking performance, you can quickly troubleshoot this by following the simple steps from the link below. For additional help, please click on the embedded links and watch a video tutorial.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      This guide will walk you through the noises from the washer and offer suggestions on which step to take. Please watch the video and click the embedded links under the specific noise that affects your washing experience.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147177750, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    I got a lemon for a wash machine with this Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the machine for 3 months and the indoor glass shattered during the wash cycle. I only had a set of sheets and a light weight blanket in the cycle. Had all the extended warranties offered thru Best Buy, but Best Buy was of no help, except to say "call Samsung". Samsung so far is of no help. They thought replacing door was sufficient, even though there's slivers of shattered glass that fell thru the tiny holes into the drum unit. You could hear all the shattered glass when turning the drum. Repair guy tried to explain to Samsung that the unit needs to be replaced. Samsung is having the repair guy take the machine apart and replace with a new drum. New drum unit is order to be here in 10 days. So far not happy with Best Buy nor Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Washer is what I was looking for for the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with easy installation! Will recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far, had it for over 2 months already and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a set, both appliances were long over due for upgrades!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, the only thing that vibrates a little when it's squeezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I look forward to doing laundry now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash machine, good bargain. Huge loads. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Came on the schedule day. Great customer service.

    I would recommend this to a friend