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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4877 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,877 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Happy with this machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, is silent and no vibrations. And works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks, best buy doesn't seem to care, sears has terrible customer service and also doesn't care, we have not been able to dry our clothes for a month now. I will never buy another appliance from best buy ever again. These companies should be ashamed of themselves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, it's great. Buy the connecting dryer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this dryer, it is perfect and it fits perfect on my pantry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great match for the washer. Works well and easy to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a very good quality so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Front load washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. The machine is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty color and the matching set is gorgeous’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works well, dries quick and was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    solid inexpensive washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid inexpensive washer that will get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, it works great and is very quite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to better quality with Samsung, these are flemsy, not sure if will last as long as last set

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Congratulations on your new Samsung purchase. I am sure that you will love it more than your old unit with all the improvements and added features. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never really know with Samsung products. I’m hoping it doesn’t break.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there.

      Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit the start button, doesn’t start, happens at least 2x a week, ready to go down the warranty rabbit hole. I think it is a child sensor in the door. The 15 year old LG never had this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MatthewM, we want you to have a working washer. Let's go ahead and get this back on track.

      Please see page 49 under the "Troubleshooting (does not start)" and page 39 under the "Child lock" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      You can also check this link for more details

      Samsung washing machine buttons won't work
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146983433) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great runs good love them they work excellent very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good thing that I purchased was the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washer. Overall I’m impressed with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No heat after 9 months cost $900 to get fixed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative star if I can. The dryer has no heat after only 9 months of using. I contacted Best Buy and was told to contact the manufacture directly. Even still under warranty, Samsung wants to charge us almost $900 to have the machine fixed (more expensive than buying a new one). I would never buy anything from Samsung in the future

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jason, we know how disappointing it is to have a dryer that is not heating. We're here to assist in correcting its performance.

      We suggest checking the link below to troubleshoot the dryer that does not dry clothes. It also has another link for the unit's cycles, settings, and features and a video to watch from the start until the end of the second link.

      The dryer has no heat at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all

      What to do if your Samsung dryer isn't heating or drying?:
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also refer to page 45 of the user manual for other solutions when the dryer does not heat/dry.
      https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf

      Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use and very effective! I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is working great and I am very happy with the product.

    I would recommend this to a friend