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Customer Ratings & Reviews

$729.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4837 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,838 reviews
  • Rated 5 out of 5 stars

    Rinse and spin is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful wash and delicate wash perfect Selection use also goodwill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect works wonderful and fits perfectly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive appliance. Washes well with a variety of settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very good easy to use and washers very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet washer.......very spacious which holds large loads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet during all cycles. Love the size of the drum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer... great capacity and quite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good shape , heavy duty , nice and clean , a lot of options and details .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything comes out clean! First time owning a front load washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a little tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The locking areas are hard to fit with the pedestal. Works great, otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine works to expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment here. Product works as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I would like to congratulate you on your new Samsung Washer. I am sure that you will love the versatility of your new machine. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    excellent washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the samsung washing machine. great options and energy saver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine. Quite. Although plumbing. Little noisy when filling and emptying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great install went good was very quick and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung front load washer before so I'm a little disappointed by this one. The door doesn't always latch when I close it and the settings are not as adjustable. There are more levels of temperature and spin but doesn't do much good if you can't use them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gabby,

      Thank you for raising your concern regarding our washer, this will be helpful to improve our products and give more satisfaction to you and other customers. I apologize if you're having trouble adjusting the settings and if the door doesn't always latch when you close it.

      Since your door isn't closing as it should be, your washing machine will show an error code. Please click on the link to resolve your concern with the door.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/

      You may also visit this link for troubleshooting steps regarding your settings adjustment.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144161447

      ^Mila Samsung

  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer - loads of clothes all clean like never before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the actual color I wanted but they are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy k. Workw amazing and easy to install as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and good product for the price paid. Time delivery and well trained

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water Needed to Wash Clothes-That's Common Sense

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency washer only uses a sprinkle of water. It does not matter if one uses HE detergent to wash 5 shirts, in heavy duty mode with 5 times rinse setting: the clothes will still come out UNCLEANED and MORE STINKY than when it was unwashed. No amount of smart technology or friction will ever clean any laundry if there is not enough water. Whoever came up with this high efficiency idea of washing clothes with little water must be wearing stinky clothing all the time. Water has been the main factor in cleaning clothes since ancient times. ENOUGH WATER IS ESSENTIAL TO CLEAN CLOTHES...THAT'S COMMON SENSE. PLEASE DO NOT REINVENT THE WHEEL.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      The washer is essential in every household. Let’s gather the information you need to ensure your clothes are clean after each cycle.

      The links below will help you ensure that you have clean clothes and that it fills with the correct amount of water. Learn more by checking the hyperlinks and watching the embedded video.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung washing machine water fill issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Should you need more assistance with the washer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148389474) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung