Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Extremely quite. Got it at a great price.
I would recommend this to a friend - Pros mentioned:Ease of use
Great dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as advertised. Great Dryer, easy to use and dries fast.
I would recommend this to a friend So very dissapointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer in August and had it installed in my new place. I moved in 2 months ago and the washer now stopped spinning. I am so very very upset because I got rid of the old old and ugly but perfectly working washer that came with this house for a brand handy new washer that stopped working after 2 months. I thought I was upgrading. I decided to go with Samsung thinking I was upgrading but very very disappointed. This thing is not worth your money. Yes, they are coming to repair it in a few days but because is still under warranty but what happens after the 2 years. I am stuck with a useless washer. Very very disappointed. I thought Samsung will be top notch and is not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jeca74! Thank you for taking the time to leave your feedback. We are sorry to hear that your washer is not spinning and is in need of repair. However, we are happy to hear that you are on your way to having the unit work as designed.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143964193
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Gets the Job Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, in part, because of the vibration reduction technology. This machine vibrates a lot, even with medium size loads. I enjoy the various adjustable options as well as the pre-set options. It gets the job done. I would not recommend it if you are looking for a quiet machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if this machine vibrates a lot. Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or a huge amount of laundry is in the washing machine. If you just got your front load washer but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as its weight sensing.
Please check this link for a troubleshooting guide.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144367665
^Mila
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my pair of washer and dryer working very well
I would recommend this to a friend- Pros mentioned:Ease of use
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer combo. Nothing to complain about
I would recommend this to a friend Decent dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, love the black stainless steel look
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a little under a month but so far so good!
I would recommend this to a frienddryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this seems to work good and have not had any issues
I would recommend this to a friend- Pros mentioned:Noise level
Quiet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quiet washer. Love it and would recommend it.
I would recommend this to a friend 1 Star for service and for Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in May, 22. Washing Machine has already started to fail. Making loud noises at the end of the spin cycle. Have been trying to connect with service to get item repaired or replaced. Continue to get disconnected and no return calls. Having to start the process over each time. We would have actually loved the machine if it didn’t make the noise but because no one will return my call or put me through to the right person to connect with getting it repaired or replaced, “1-Year Warranty”
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your review for the washer is highly appreciated, CoachCopey. I'm glad for the opportunity to help you.
Samsung washers are generally quiet, and to better understand the unusual noise, I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We'd love to communicate with you directly about this matter.
Please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145108864.
^Rainly
Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Washer!! The champagne color is awesome!
I would recommend this to a friendPiece of Junk; Service & Warranty Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dryer and matching washer installed 6 weeks ago in stacked format. It stopped heating this week. Best Buy won't service and Samsung Service won't service while stacked, so I am expected to hire someone else to come unstack it (which won't fit in the space connected). So, basically we have to hire someone else to service with no benefit of warranty/
No, I would not recommend this to a friendBrand response from Samsung
Posted .DustinR, we understand your frustration if your dryer stops heating. We are here to help.
We suggest referring to the links below to rectify your dryer concerns. Please click the hyperlinks to complete the troubleshooting guide.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650491) to help our team pull up your information.
Have a great day.
^Camille
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor makes dryer go off to early and if you restart it just keeps going off not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dryer not drying your clothes. I have some helpful information to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
adjustable legs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adjustable legs do not lock, normal vibrations from using cause legs to need adjusting (BEWARE)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jeff,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectations about our Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
To understand more about the product and its features
Here's the product Product Manual for your reference
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144418050
^Ross
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost makes doing laundry fun. Great set. I love it.
I would recommend this to a friendBasic front load washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you just need to wash, this is it. Basic. Very noisy, nothing special. I ended up returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is noisy. I understand that this experience is not ideal.
To help you with this, I will provide you with a link that indicates an article if the Samsung washing machine is noisy.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864.
Ticket number: 1144473857
^Rainly
- Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use. Our clothes are dry so fast.
I would recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should but sometimes doesn’t dry completely.
I would recommend this to a friendpoor timing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.how do you expect people to give you a good evaluation of a product when they've just gotten it. this is neither fair to the customer, nor anyone reading a review. don't ask for a review right after buying and maybe i'd have a better review.
No, I would not recommend this to a friend