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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4877 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 4,877 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent efficiency, looks great and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer worked perfectly, I'm so very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    read manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too big for space, door open wrong side for senior use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Babs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price drying ability also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints my tenants are very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid appliance, easy to set up, durable and looks nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Laban! That is fantastic to hear! Everyone wants his or her appliances to look good and to be easy to use. I am glad you found that with this dryer. Thank you for choosing Samsung. ^Shay Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product and I highly recommend for big loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, exactly what I was hoping for! Woo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine and it’s pair. They’re amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent so far. Quite big/deep. Does what its expected to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I manage rental properties and have them in two of the houses, and just bought one for myself. Can handle small and large loads equally well, good selection of wash cycles, and have had zero issues since using them the past 3 years or so.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, size has many wash functions and runs great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and very easy to use. No problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Phil, I appreciate your feedback on your new Samsung Dryer. We thank you for being a part of our family and choosing Samsung in your home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Worst Washer Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used washer once and the Washer has been stuck on the rinse/spin cycle for 45min. I have unplugged the washer & turn off & on and still experience the same issue. It just adds water, swish swish for 1 min drains and does it all over again. The time stops moving and it doesn’t fully wash. Defective! Biggest headache! Waste of time and money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BrittanyA,

      We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.

      We recommend following the link below for assistance with your washer that is stuck on a single cycle. Click on the embedded words and select "NO, I NEED MORE HELP" to view the full diagnostic and a video tutorial.

      Samsung washing machines won't spin or won't stop spinning.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      We'd love to speak to you directly to provide more assistance.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962844) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i've had for about a month, no issues so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Putting your clothes outside is more effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Samsung has gone to crap. We bought this and the matching washer in December of 2020. Neither functions correctly - the washer can't spin anything unless its 100% perfectly balanced. This dryer.... good lord. Is your sock slightly more damp than just damp? Good luck - it will turn on for five minutes, then ascertain through it's brilliant programming that what you are attempting to dry is actually "Dry". It's not. Also, the "Manual" setting... where it should just, you know, allow you to "manually" set a time to dry? Yeah, that also doesn't work. 1 Hour drying time, you say? Here's 3 minutes a 9 seconds. Good luck. I've bought nothing but Samsung appliances for 20 years. I'll never buy another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really bad experience with instalation. 3 months and nothing working here! we always have different excuses and it's never because of any limitation on my part

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. This washer's bearings went bad after two years.... extremely loud noise in spin stage. Bearing problem verified by two repair people. The fix would have been very expensive so we bought a new one. Avoid Samsung! One repair person said Samsung washers last 2-4 years. We had normal wash loads for a small family.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AnnM,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the money. Runs quiet and is efficient.

    I would recommend this to a friend