Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Poor dry sensing technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry sensing technology not up to par! It seems to not detect damp clothing, especially sweaters and sweat pants!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Philip! Often times, if the sensor cycles are not functioning properly, the sensors just need to be cleaned of lint. This link (https://bit.ly/37ngZXB) can walk you through how to do this, as well as other things that could be causing the dryer to not dry properly. ^Jecca
Horrible purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible purchase. Takes 3-4 hours to dry a load of clothes. Do not buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielleG, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help
Here is a guide to help you troubleshoot if your dryer takes too long to dry your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150463192) to help our team pull up your information.
Have a great day.
^Camille
Buyer Beware...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer end of Aug of 2020. It was a great price and worked fantastic until it didn't. 5 days ago it started making a clunking sound, my guess it's one of the drum/basket rollers failed. Let me point out I've used this washer FOR LESS THAN 2 YEARS. Well, not only is it out of warranty by 9 months but there are ZERO Samsung Technicians in "my area" even though there is one about 30 miles away. Then Samsung support told me to call an appliance repair shop about 1,000 miles away. Anyways I paid over $700 on a washer that I will most likely need to drop $300-$450 dollars into to get it to work again. If you're on the fence about this washer just do the math
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jason,
Thank you for reaching out. We appreciate you informing us that your Samsung washer started making a clunking sound. We apologize for the inconvenience this has caused you, especially with the warranty and the repair cost. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a troubleshooting step to try when your Samsung washer makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The video link below contains additional information on what to do when your Samsung washer shakes and vibrates or is noisy.
https://www.youtube.com/watch?v=ywOrH59K9Rw
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144593817
-Angelica
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the washer, don’t know if it wasn’t installed correctly but it makes a noise when it’s washing and when it’s spinning the whole washing machine and the dryer shakes. Had to leave town and won’t be back in till July as soon as I get back will call to make an appointment so they can fix it. Thanks
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rachel,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with your washing machine as it's noisy when it's washing and spinning, and the dryer shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to help you identify the proper troubleshooting steps to resolve the issue regarding the noise that your washing machine makes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
I also recommend checking this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ of your Samsung dryer is vibrating or shaking.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144390785.
-Noraina
24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good appliance with enough features and a good space saver.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dannym,
It is a pleasure to hear from you. We are pleased to hear how satisfied you are with the washing machine! We value your observation, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144824570, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great until it breaks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this washer in October 2021 and started making noises on December 2021. Samsungs service department is AWFUL is made to discourage you from submitting a claim. After initial assessment for repair, it was switched to exchange and now Samsung won’t do exchange with e receipt. I’ve been on the phone with Samsung for at least 5 different occasions and each for at least 45 minutes. If you buy it I hope you dont have to go through the same ordeal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jerryatlaw,
Thank you for reaching out and letting us know that your washer started making noise two months after purchase and that we won't accept an E-Receipt to process an exchange. We apologize for the inconvenience that this caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to a troubleshooting guide that you can check, which may help fix the noise issue with your Samsung washer.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I've also included a video link below for additional troubleshooting steps.
https://www.youtube.com/watch?v=ywOrH59K9Rw
For reference, you may refer to the link below-containing warranty information.
https://www.samsung.com/us/support/warranty/?model=N0054102&modelCode=WF45T6000AW/A5
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144171895
-Angelica
Disappointing Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job but less than a year old and all the labeling for the setting are wearing off
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues from day one. I've only had it for less than 4 weeks. Stops mid cycle. Sometimes it doesn't want to rinse. Sometimes it does not spin. And when it does spin, there's a grinding/ rasping noise. Which is obviously signs of a defective washer. Washer works when it wants too. I basically have to babysit this washer to see if its going to work or not. It's been a stressful few weeks since it hasn't been working as it should. A 30-45 minute cycle wash turns into a 2 hour wait. Never again. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. I see you are experiencing issues getting the best results from from your machine and I would love to help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142478488. We thank you for being a part of the Samsung family. ^Brad
Like this unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and as expected. I would recommend.
I would recommend this to a friendUnacceptable Samsung and Bestbuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived dented on the bottom sides and top edge, didn't see it until we took off the styrofoam and it seemed cosmetic. When we got it hooked up it made a rubbing sound when the drum turned. Got Samsung to come out and do a warrenty repair, they said they wouldn't do anything since the dents were causing the rubbing, talked to best buy online and they gave me the run around since it was after the 15 days from order, but also took almost that long to arrive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
This is not the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally clothes getting dried supperfast reaalyy good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ALICIA, I would like to congratulate you on your new Samsung Dryer. I am so happy to hear you are loving the unit in your home. We thank you for choosing Samsung in your home. ^Brad
Samsung 4.5 cu ft washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung washer is great. I just wish you could make a custom setting. It has been thru over 20 loads and I haven’t had any problems so far. Best Buy was awesome in delivering and installing this washer. They didn’t waste any time and made sure evrything was working before leaving.
I would recommend this to a friendLove my washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I visited the Best Buy store on Maryland Parkway in Las Vegas as they have a large selection of floor models and great pricing. Best Buy sales personnel are always helpful. I was able to purchase a washer and dryer that was affordable and met my criteria. Very happy
I would recommend this to a friendGreat investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. I actually love doing laundry now. It does an excellent job of getting my clothes clean and smelling fresh. I don’t have to worry about missing the rinse cycle to put the softener in, it does it automatically. Did I say “I love it?”
I would recommend this to a friendwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not sure what I think about the washer. Would be better if door could open the other direction
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad for you to join our family. If you need any assistance with your machine, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142751876. We thank you for being a part of the Samsung family. ^Brad
Good Washer with a Tiny Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the wash , when i open the door, the water drips on the floor. Except that issue, it washes well
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anjann! We appreciate you letting us know about your experience with the washer. Samsung is always happy to have useful feedback. ^Jecca
Buy a different one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is older than the new samsung dryers that are selling for 50 dollars more. Look up the model you purchase because this one doesnt come with all the bells and whistles it could have if you simply pick a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AustinH,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Just Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy spin cycle. Had a service call after 3 weeks. Nothing they could do. Not pleased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DBG1320, I see that you are experiencing issues with your Samsung washer shaking during the spin cycle and understand the concern for your new unit. I would like to offer some help in getting you the ideal results from your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is beautiful and compact;however, after 12 loads, it started getting violent, making excessive noise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaA,
We understand how you feel about dealing with a noisy and violent washer. We are here to help.
Check out the link below for steps to take with your washer. To view the full diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP".
The Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146958224) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was Good but they messed up during installation.
I would recommend this to a friend