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Customer Ratings & Reviews

$729.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4837 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 4,838 reviews
  • Rated 3 out of 5 stars

    Just like a plane

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure about the way it was installed or not but it is not as quiet as I thought it would have been. There is very little vibration but the sound of the tub is like listening to a plane taking off. Not very pleased with that. But the size and cleaning ability is really good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ella619, I see that you are having some concerns with your Samsung Washer making noise and having vibration in the spin cycle. I know that is alarming and would like to make sure that you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any assistance, please reach out for assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143453180. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with many programming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far and great value. Caught it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and got it on sale, Thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's The "Buttons"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was just what I needed and install was very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but somewhat small to wash comforters and blankets.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Camargo90, I would like to congratulate you on your new Samsung Washer and thank you for providing your feedback. We are glad to see you are enjoying your appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! We all agree our clothes feel cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with front loader and I love it! Great brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good buy for the sale price too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good service from all of my Samsung products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Vibration Reduction" does not work so well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Vibration Reduction" does not work so well. The last Samsung we had did not vibrate at all, so you would think that the newer model would be better. Best Buy sad it was manufacturing defect, and replaced it. But the replacement also shakes when spinning. It washes fine, but still...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Templarx,
      I see that you are experiencing issues with your front loading Samsung Washer not spinning properly and I would like to help ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143091715. We welcome you to the family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washer. Clothes come out nice and clean its really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine but "vibration technology" is non existent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great value for a basic washer/dryer set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Great product. On time delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bing bang zoom. straight to the moon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job. wish there was a way to shorten the jingle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product overall wish it had direct drive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of tech specs super annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this washer recently. Delivery by the Best Buy subcontractors was spectacular. Very friendly, took great care of the home, super efficient. So far I like the washer, however, the issue is that there are no specifics. There are 5 temperature settings, but nowhere does it say what the corresponding temperature is - which is critical when deciding what temperature setting to use. Also, it doesn't say the various RPMs for the spin cycles - same issue, hard to decide which spin cycle to use, some of my clothes have very specific temp requirements when washing. Since it was a recent purchase, I can't speak to the durability of this appliance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PaulRicard,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer doesn't say the corresponding temperature and the various RPMs for the spin cycle. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      As per checking, your washer has ATC (Auto Temperature Control) feature. ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results. The washer also detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

      You may check the product's user manual to learn more about the product's warranty coverage for reference.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144609375

      -Angelica Samsung

  • Rated 2 out of 5 stars

    MS KAREN NELKIE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little door on the bottom won't stay shut have to tape it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall all around Barely any noise Various modes

    I would recommend this to a friend