Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Great front loading machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung washer. Great value for the price.
I would recommend this to a friendA good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good and looks nice in my laundry room.
I would recommend this to a friendwasher is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy but overall good so far. Value for the money spent.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! It can wash a big comforter easily.
I would recommend this to a friend- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water
I would recommend this to a friend A+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good and Worker at store was helpful...
I would recommend this to a friendSo far, so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in time. Great install and appears to run okay, but could not run a test load as the dryer that came with it was inoperable. Will follow up whenever the replacement dryer arrives.
I would recommend this to a friendBrand response from Samsung
Posted .Lovely to hear that you are using a Samsung washer and dryer, RobertH. Let us help you with your Samsung dryer.
Proper installation requires a lot of steps for the dryer to work.
See pages 15 to 37.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145363440) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Bobo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall service was very good and the help in loading.
I would recommend this to a friendSamsung Front load 4.5 washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine was installed on a pedestal and leveled but vibrations was not except able to keep the machine replaced with a front load LG
No, I would not recommend this to a friendNew washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is pretty awesome! I actually bought the set and I'm living doing laundry these days. So many different setting.
I would recommend this to a friendGood for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost but still vibrates more than expected
I would recommend this to a friendGood product for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the $ I paid. Got the pair that included the dryer as well. Does the job and gets the clothing clean.
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommend to anyone wanting a washer.
I would recommend this to a friendMachine is do so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i would have gotten a top loader, front loaders are not good and you have to leave door open after wash to make sure the machine doesn't get mildew smell
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JessicaP,
Let us ensure that the washer is free from unwanted smells.
Here are steps on how we can prevent mildew smell from the washer. Please click on the hyperlinks below for additional help.
Washing machine has a mildew smell or visible mold.
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145913886 to help our team pull up your information.
Have a great day.
^Aloe
DO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer a little over a year. Compared to a previous Samsung washer, this unit made so much noise and vibrated so badly when spinning I was sure it was going to explode. Samsung came out to check on it and they found one of the 4 shocks that support the drum at the bottom was not connected. It was actually upright against the side of the machine. The 4 shocks were replaced and it seemed to do better for a while. A few months later the machine started whining when spinning. The whining continued to get louder and louder to where you couldn't have a conversation without going to another part of the house. Repairman came out and determined that the bearings were going bad. He came back a week later and replaced the bearings (which required the entire machine be disassembled). Since the bearings were replaced now whenever it spins it sounds like the drum is hitting something inside the machine. I will never buy another Samsung washing machine again. I guess I got a lemon and regret this purchase.
No, I would not recommend this to a friendGet the Warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 10 days have the 2 year manufacturer warranty. Now I need to jump through hoops to get it fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148474278) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Quite an efficient washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has multiple functions to choose. It cleans well and seems to be efficient with water. One issue was the door swings from right to left (same as the matching dryer) which wasn't ideal. Tried calling best buy to find a solution but they were not helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer and Dryer. You are not able to change the direction of which the door opens on our washers. You can change the direction on our dryer. We welcome you to our family and thank you for choosing Samsung. ^Brad
The worst store ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer would be amazing but the Best Buy service was the absolute worst. They sold me a washer with a dent in the front by the door. They said if I had any problems to bring it back. When I had a problem with it and called to bring it back because of the door code being throw up they will not replace it or do anything since it’s past 14 days. Absolutely the worst service ever and do not plan to buy from in the future. Now I have a $450 washer that won’t run and I can’t get anything done about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi IsaacH,
We understand your frustration about your washer showing a door error code. We would love to assist you.
To help you with the error code in your washer, please visit this link below and hover down under "Door error" for instructions. It also includes a video we suggest watching fully.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148674607) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good washer but shakes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, has different settings for the types of laundry, the only issue i have with it, is when you are using the matching dryer with the Samsung stacker kit, when the washer goes into the spin cycle it does a fair amount of shaking.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fullhouse, I understand that this has been difficult for you. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to assist you with your concerns on the washing machine shaking (https://bit.ly/3CfJS4Q). For further assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574213) and it will help our team pull up your information. We thank you for choosing Samsung for your laundry needs. ^Lena
Got bad washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open item never used washer and when I first used it.The washer was spinning off balance and squeaking pretty bad and loud…stuck with it because I can’t return it after 15 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the significance of a working washing machine in your household, EdwardN. Let us help you out.
Please refer to the resources below to rectify your washer's concerns. Please click the link and hyperlinks and watch the embedded video for tips.
Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151286665 in your message so our team can locate your information.
Have a great day.
-John